Key Responsibilities
Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
Provide accurate information about products and services.
Resolve customer concerns and complaints with patience and professionalism.
Maintain accurate customer records and update information in the system.
Escalate complex issues to the appropriate department when necessary.
Deliver excellent customer service while maintaining a positive attitude.
Follow company policies and customer service standards.
Qualifications
High school diploma or equivalent.
No prior experience required; fresh graduates are encouraged to apply.
Strong communication and interpersonal skills.
Basic computer knowledge and typing skills.
Willingness to learn and work in a fast-paced environment.
Positive attitude and strong problem-solving abilities.
Benefits & Perks
Competitive salary
Paid training
Health insurance
Paid time off and holidays
Career growth and advancement opportunities
Performance-based incentives
Employee recognition programs
Friendly and supportive work environment
Company-sponsored activities and events