Security

Canary Hiring Technologies, LLC and its subsidiary Talentral Corp. aka ZippyApp (together, "ZippyApp") are committed to maintaining the highest standards of information security to protect our customers, employees, and partners. This Security Policy describes the organizational, cloud, access, and vendor security practices we maintain.

Organizational Security

Information Security Program

We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework, a widely recognized information security auditing procedure created by the American Institute of Certified Public Accountants.

Third-Party Audits

Our organization undergoes independent third-party assessments to test our security and compliance controls.

Third-Party Penetration Testing

We perform an independent third-party penetration test at least annually to ensure that the security posture of our services is uncompromised.

Roles and Responsibilities

Roles and responsibilities related to our Information Security Program and the protection of our customers' data are well defined and documented. Our team members are required to review and accept all security policies.

Security Awareness Training

Our team members are required to complete employee security awareness training covering industry standard practices and information security topics such as phishing and password management.

Confidentiality

All team members are required to sign and adhere to an industry-standard confidentiality agreement prior to their first day of work.

Background Checks

We perform background checks on all new team members in accordance with local laws.

Cloud Security

Cloud Infrastructure Security

All of our services are hosted with Amazon Web Services (AWS) and Google Cloud Platform (GCP), both of which employ robust security programs with multiple certifications. For more information, please visit AWS Security and GCP Security.

Data Hosting Security

All of our data is hosted on Amazon Web Services (AWS) and Google Cloud Platform (GCP) databases. These databases are all located in the United States.

Encryption at Rest

All databases are encrypted at rest.

Encryption in Transit

Our applications encrypt data in transit with TLS/SSL only.

Vulnerability Scanning

We perform vulnerability scanning and actively monitor for threats.

Logging and Monitoring

We actively monitor and log various cloud services.

Business Continuity and Disaster Recovery

We use our data hosting provider's backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.

Incident Response

We have a process for handling information security events which includes escalation procedures, rapid mitigation, and communication.

Access Security

Permissions and Authentication

Access to cloud infrastructure and other sensitive tools is limited to authorized employees who require it for their role. Where available, we have Single Sign-on (SSO), 2-factor authentication (2FA), and strong password policies to ensure access to cloud services is protected.

Least Privilege Access Control

We follow the principle of least privilege with respect to identity and access management.

Quarterly Access Reviews

We perform quarterly access reviews of all team members with access to sensitive systems.

Password Requirements

All team members are required to adhere to a minimum set of password requirements and complexity for access.

Password Managers

All company-issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.

Vendor and Risk Management

Annual Risk Assessments

We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.

Vendor Risk Management

Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.

Contact Us

If you have any questions, comments, or concerns, or if you wish to report a potential security issue, please contact security@zippyapp.com.