Requirements: Candidate must…

● Have 2-5+ years of experience leading a team
● Be available a minimum of 4 days and 32+ hours per week, opening and closing required
● Be available to work nights and Saturdays
● Embody the Core Values of the store
● Be self-motivated; ability to set and achieve goals and produce results
● Be servant-hearted; others first mentality
● Be an excellent coach, communicator and team builder.
● Understand the Mission of the store and take complete ownership in accomplishing.
● Be experienced as a leader in the customer service and/or production environment
● Be a problem-solver; excellent decision maker under pressure
● Be hard working; ability to be results-focused in a fast paced environment
● Be ServeSafe Certified

Responsibilities

● Manage, track, and communicate Team Member discipline as necessary.
● Prepare and execute Team Member assessments as required.
● Foster strong working relationships with other Managers and Directors
● Be the primary driver of Great Food, Fast & Accurate Service, Genuine Hospitality
● Supervision of team members to include scheduling and performance management
● Oversee completion of goals.
● Motivating team members during demanding service periods
● Ensure coordination between front and back leaders
● Assumes responsibility of opening and closing the store
● Responds to customer concerns.
● Model & encourage Team Members to consistently follow all Chick-fil-A processes
● Empower, encourage and provide feedback to team members on a daily basis
● Ensure the store is neat, clean and organized at all times.
● Ensure cleanliness of all areas is always top-of-mind
● Other duties as required duties