Chick-fil-A Martin Plaza is seeking a leadership professional who wants to bring their experience to our growing businesses. But even more, we are looking for leaders who care for people and want to positively impact our team members and guests. We pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their character and skills and those around them. This includes high-level hospitality and business experience, coaching, and overall leadership savvy.

We are hiring for Front of the House and Back of the House positions.

Role Summary: The restaurant leaders who ensure excellence in all areas. They embody the Chick-fil-A brand, values and culture as they are tasked with always having a total store focus and leading the team to deliver operational excellence at all times.
Requirements: Candidate must…

● Have 2-5+ years of experience leading a team
● Be available a minimum of 4 days and 32+ hours per week, opening and closing required
● Be available to work nights and Saturdays
● Embody the Core Values of the store
● Be self-motivated; ability to set and achieve goals and produce results
● Be servant-hearted; others first mentality
● Be an excellent coach, communicator and team builder.
● Understand the Mission of the store and take complete ownership in accomplishing.
● Be experienced as a leader in the customer service and/or production environment
● Be a problem-solver; excellent decision maker under pressure
● Be hard working; ability to be results-focused in a fast paced environment
● Be ServeSafe Certified


● Manage, track, and communicate Team Member discipline as necessary.
● Prepare and execute Team Member assessments as required.
● Foster strong working relationships with other Managers and Directors
● Be the primary driver of Great Food, Fast & Accurate Service, Genuine Hospitality
● Supervision of team members to include scheduling and performance management
● Oversee completion of goals.
● Motivating team members during demanding service periods
● Ensure coordination between front and back leaders
● Assumes responsibility of opening and closing the store
● Responds to customer concerns.
● Model & encourage Team Members to consistently follow all Chick-fil-A processes
● Empower, encourage and provide feedback to team members on a daily basis
● Ensure the store is neat, clean and organized at all times.
● Ensure cleanliness of all areas is always top-of-mind
● Other duties as required duties
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

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Chick-fil-A - Martin Plaza
1202 Martin Blvd
Middle River, MD 21220
(443) 228-8344
Hours of operation
  • Mon: 6:00am - 10:00 pm
  • Tue: 6:00am - 10:00 pm
  • Wed: 6:00am - 10:00 pm
  • Thu: 6:00am - 10:00 pm
  • Fri: 6:00am - 10:00 pm
  • Sat: 6:00am - 10:00 pm
  • Sun: Closed