Business Development: Operations Intern Role Description
A Business Development: Operations Intern is an influencer in the restaurant who conducts research and consults to maximizing efficiency leading to business growth and sustainability.

● Pay Rate: $15 per hour
● Travel: 15% Local Driving
● Status/Classification: Full-Time 30+ Hours Weekly/Temporary (Internship)
● Dates (10 Week Program):
Starting: May 28, 2023
Ending: August 1, 2023
● Work Days: Tuesday-Saturday (5 days)
● GPA Requirement: 3.2 or above
● Majors: Business, Business Management, Sales
● Undergraduate Classification: Preferably Junior or Senior
● Previous Work Experience: 1-2 years
- Track and monitor relevant metrics through the CFA Now App, Analytics Hub, and Report Galleries (Sales, Speed of Service, Transaction counts, Food Costs, etc.)
- Create improvement plan for Drive-Thru, Front Counter, and/or Delivery Operations
- Identify bottlenecks and areas of opportunity using LEAN Principles
- Measure, evaluate, collect data, create and implement solutions
- Utilize a wide range of resources to achieve goals
- Be a role model and uphold high expectations for self and others
- Learn the systems and processes needed to operate a business
- Work across multiple departments in differing capacities
- Manage projects of ranging scales and timelines
- Submit and Present an Elevator Pitch and final Business Development: Operations Plan to the Executive Team at the end of the program

In-Restaurant Responsibilities
- Serve in all Front of House (FOH) roles and evaluate efficiencies from those positions
- Serve in all Back of House (BOH) roles and evaluate efficiencies from those positions
- Implement new drive-thru, front counter, dining room processes gathered from analytical data to enhance guest experience
- Attend all weekly intern class meetings and supervisor 1:1’s
- Work 20 hours a week minimum in restaurant Operations

In-Community Responsibilities
- Support Sales and Brand Growth initiatives (ex: CARES recovery, Talent Recruitment Events, Support Center Corporate Tour)
- Knowledge Share with guests regarding virtual ordering assistant (CFA App)

Skills and Qualities
- Self-Starter
- Leadership Experience
- Relationship Builder
- Project Management
- Written/Oral Communication skills
- Attention to Detail
- Decision Maker
- Resilient
- Timeliness

Internship Benefits
- Sundays Off
- Paid Internship
- Intern Coach and Leadership Mentorship
- Leadership Work Experience
- Complimentary Chick-fil-A Meals
- Complimentary Chick-fil-A Uniform
- Support Center Corporate Tour
- Mileage Reimbursement for Work Related Trips
- College Credit (when applicable)
- Opportunity to interview for a Full-Time position (at the end of the internship, when applicable)
Special Instructions
Please submit a ZippyApp application package which includes: Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Please also include 3 professional references in the application.

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Chick-fil-A Conyers
1536 Highway 138 SE
Conyers, GA 30013
(470) 207-9869
Hours of operation
  • Mon: 6:30 AM - 10:00 PM
  • Tue: 6:30 AM - 10:00 PM
  • Wed: 6:30 AM - 10:00 PM
  • Thu: 6:30 AM - 10:00 PM
  • Fri: 6:30 AM - 10:00 PM
  • Sat: 6:30 AM - 10:00 PM
  • Sun: Closed