Key Responsibilities
• Assist the Store Manager with day-to-day operations and assume full responsibility in the manager’s absence
• Deliver outstanding customer service and resolve customer concerns promptly and professionally
• Supervise, train, coach, and motivate store associates
• Help create and manage employee schedules to ensure adequate staffing
• Monitor sales performance and assist with implementing strategies to increase revenue
• Maintain inventory levels, conduct counts, and manage ordering and receiving of merchandise
• Ensure proper cash handling procedures, including register balancing and deposit preparation
• Enforce company policies, procedures, and safety standards
• Maintain store cleanliness, organization, and merchandising standards
• Ensure compliance with alcohol, tobacco, lottery, and age-restricted sales laws (if applicable)
• Assist with loss prevention and shrink control
Qualifications
• High school diploma or GED required; additional education a plus
• 1–3 years of retail or convenience store experience preferred
• Prior supervisory or leadership experience preferred
• Strong customer service and communication skills
• Basic math skills and cash-handling experience
• Ability to work flexible hours, including nights, weekends, and holidays
• Ability to stand for extended periods and lift up to 50 lbs
Skills & Competencies
• Leadership and team-building
• Problem-solving and decision-making
• Time management and organization
• Attention to detail
• Sales and merchandising awareness
• Conflict resolution
Work Environment
• Fast-paced retail environment
• Frequent interaction with customers and staff
• Exposure to varying temperatures and store equipment
• Must comply with all applicable Colorado labor, safety, and employment laws