Delivers, assesses, educates, and documents plan of service to ensure the safe and appropriate use of Medical equipment by performing the following duties.

ESSENTIAL DUTIES and RESPONSIBILITIES: Includes the following and other duties that may be assigned by management.

· Provide exceptional customer service to our internal and external customers.

· Contacts patients and provides delivery windows

· Provides delivery, pick up and maintenance of various types of home medical equipment and medical supplies.

· Evaluates home and caregivers to ensure safe and appropriate environment for equipment

· Instructs customer and/or family in the proper and safe use of equipment and/or supplies.

· May collect money from customers for private pay charges as directed.

· Cleans and test equipment according to company policy and manufacturers’ specifications.

· Clean, organize and maintain delivery vehicle according to company policy.
PHYSICAL DEMANDS: Must be in good physical condition. The employee must regularly lift and / or move up to 70 pounds and occasionally lift and / or move up to 100 lbs.

OTHER SKILLS: Strong verbal and written communication skills. High level of prioritization skills and appropriate sense of urgency to fulfil services. Ability to read and write and perform basic mathematical calculations. Exceptional customer service skills.

EDUCATION: High school diploma or general education degree (GED) required
Special Instructions
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Shan Medical Equipment Warehouse
32371 Dequindre Road
Madison Heights, MI 48307
(586) 268-4100
Hours of operation
  • Mon: 8:00am - 4:00pm
  • Tue: 8:00am - 4:00pm
  • Wed: 8:00am - 4:00pm
  • Thu: 8:00am - 4:00pm
  • Fri: 8:00am - 4:00pm
  • Sat: Closed
  • Sun: Closed