Responsibilities:

Professional customer service expert
Serve as primary liaison with customers
Overall role to provide exceptional customer service to customers
CSRs Will:

Greet and assist all walk-in customers in the store
Meet, greet and assist all valet drive-up customers at their car
Process customer phone and personal relations
Assist customers with cleaning, stain and finishing needs and/or questions
Sort and examine articles, picking out those that may need hand spotting, or stain treatment
Mark-In incoming customer orders: identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register
Consistently ensure cash drawer accuracy
Follow Company’s protocol for new customer sign-up
Attend Company offered ongoing training and education
General housekeeping to support a benchmark store appearance
Other duties as assigned
www.tidedrycleaners.com