Description
Overview: To ensure Operational Excellence in the FOH and BOH

Reports to: Director - FOH Director/BOH Director

Direct Reports: FOH/BOH Team Members
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Requirements/Responsibilities
Works with the FOH/BOH Director to ensure appropriate daily restaurant staffing levels

Holds Team Members to levels of excellence in Food Safety, Attentive/Courteous Service, Speed, Food Cost, Cleanliness, and Productivity

Ensures that the shifts are running smoothly and we are delivering Remarkable experiences to guests

Assist FOH/BOH Operations & Development Director to assist and ensure Team Members are properly trained

Cleanliness - interior

Completes set-up sheet one day prior to shift start

Safe Count/reconciling money

Counting and settling drawers

Answering the phone

Guest recovery

Catering orders

Running breaks

Making change

Finding product from other stores when inventory is short

General safety & security of the restaurant

Ensures that daily/weekly checklists are completed with excellence

Demonstrates ownership of respective areas and communicates victories/challenges to Front Counter Director/BOH Director

Exemplifies the core service and hospitality values of Chick-fil-A

Demonstrates knowledge of the brand and menu items

Enforces Chick-fil-A operational policies and procedures

Attends and participates in bi-weekly FOH/BOH meeting

All other tasks as assigned

This Chick-fil-A franchised Operator is an equal opportunity employer and considers all applicants without regard to race, color, religion, national origin, ancestry, citizenship, sex, pregnancy, age, physical or mental disability, genetic information, services in the uniformed services, or any other basis protected by federal, state, or local law.
Special Instructions
Please do not send any emails, resumes, or call.
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Chick-fil-A - Arden Hills
3855 Lexington Ave.
Arden Hills, MN 55126
chick-fil-a.com/locations/mn/arden-hills-mn
Hours of operation
  • Mon: Coming soon!
  • Tue: Coming soon!
  • Wed: Coming soon!
  • Thu: Coming soon!
  • Fri: Coming soon!
  • Sat: Coming soon!
  • Sun: Closed