The Client Service Representative role is an absolutely crucial role at Waco Animal Hospital.
The CSR is responsible for:
* Managing multiple phone call lines with the team’s assistance
* Scheduling appointments
* Checking patients in/out
* Processing payments & discussing payment alternatives with clients
* Collecting all important client information
* Helping pet owners identify pet emergencies
* Forwarding patient charts as needed
* Documenting client communications
* Restocking office supplies and helping with daily cleaning
* Running end of day reports
* Educating clients on basic pet needs (prevention, food, etc.)
* Handling cash transactions
* Minimal assistant duties such as filling prescriptions and triaging patients

Benefits:
* Paid time off
* Opportunity for advancements
* Opportunity for bonuses
* Company scrubs