The Client Service Representative role is an absolutely crucial role at Waco Animal Hospital.
The CSR is responsible for:
* Managing multiple phone call lines with the team’s assistance
* Scheduling appointments
* Checking patients in/out
* Processing payments & discussing payment alternatives with clients
* Collecting all important client information
* Helping pet owners identify pet emergencies
* Forwarding patient charts as needed
* Documenting client communications
* Restocking office supplies and helping with daily cleaning
* Running end of day reports
* Educating clients on basic pet needs (prevention, food, etc.)
* Handling cash transactions
* Minimal assistant duties such as filling prescriptions and triaging patients

* Paid time off
* Opportunity for advancements
* Opportunity for bonuses
* Company scrubs
The ideal candidate for this role will have experience in the client service field.

Skills Required:
* Active listening
* Attentiveness
* Conflict resolution
* Excellent written and communication skills
* Ability to learn quickly
* Experience within veterinary industry or similar field
* Reliability and team player

Schedule Requirements:
To be considered you must have a flexible schedule and be willing to work at least two Saturday mornings per month.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Waco Animal Hospital
191 Waco Loop Rd
Waco, KY 40385
(859) 369-5678
Hours of operation
  • Mon: 8:00am-5:00pm
  • Tue: 8:00am-5:00pm
  • Wed: 8:00am-12:00pm
  • Thu: 8:00am-7:00pm
  • Fri: 8:00am-5:00pm
  • Sat: 8:00am-12:00pm
  • Sun: Closed