• Greet guests with a warm smile and provide excellent customer service
• Manage the waitlist during peak hours and coordinate seating arrangements efficiently
• Escort guests to their tables and present menus
• Handle takeout orders and ensure accurate packaging and prompt delivery to customers
• Process payments for dine-in and takeout guests, handling cash or card transactions accurately
• Answer phone calls, manage reservations, and respond to guest inquiries about menu items or restaurant policies
• Maintain a clean and organized host/hostess station and entryway
• Ensure guests have a positive experience from entry to exit, addressing any immediate needs or concerns
• Collaborate with servers and other team members to ensure smooth service flow
• Uphold Skillet’z Cafe standards for food safety, sanitation, and guest service

Requirements:
• Previous experience in a customer service or host/hostess role preferred
• Excellent communication and interpersonal skills
• Strong organizational skills and ability to manage multiple tasks at once
• Ability to remain calm and friendly under pressure, especially during busy periods
• Attention to detail for accurate order-taking and payment processing
• Ability to stand and walk for extended periods
• Flexible availability, including weekends and holidays
• Positive attitude and a team player mindset

If you’re a people-person with a knack for organization and enjoy being the friendly face that welcomes guests, we’d love to meet you! Apply today to be part of the Skillet’z Cafe team.