shift manager is responsible for duties including:

Delegating responsibilities to staff members and ensuring they complete them efficiently and accurately
Keeping track of inventory and making sure every area is fully stocked
Ordering supplies as necessary and coordinating product deliveries with suppliers
Covering the responsibilities of staff members who are unable to work their shift
Addressing customer complaints and satisfying their needs in a professional manner
Maintaining a safe and respectful work environment for all staff, which may include settling disputes between employees
Balancing the cash drawer at the end of a shift and recording sales numbers if applicable to their employer
Opening or closing the business when working the first or last shifts of the day
Communicating ongoing tasks or issues to the following shift manager
Training new employees
Educating the staff on safety guidelines, customer service and standards for cleanliness
Communicating with staff regarding new company procedures, sales incentives and product information
Monitoring compliance with safety standards and federal, state and company guidelines
Setting performance goals with teams members and encouraging them to meet those goals
Special Instructions
Please do not send any emails, resumes, or call.
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Chick-fil-A - Santan
2533 S Market St
Gilbert, AZ 85296
(480) 814-7200
Hours of operation
  • Mon: 6:30am -10:30pm
  • Tue: 6:30am -10:30pm
  • Wed: 6:30am -10:30pm
  • Thu: 6:30am -10:30pm
  • Fri: 6:30am -10:30pm
  • Sat: 6:30am -10:30pm
  • Sun: Closed