Description
Thank you for your interest in a great career opportunity with Chick-fil-A.

At Chick-fil-A, the team member role is more than just a job, it's an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary.
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Requirements/Responsibilities
Front-of-House Applicant Requirements:

-Must be 18 years old or older; or out of high school
-Must have availability on Friday and Saturday.
-Must be able to work a minimum of 15 hours a week
-Bilingual (English and Spanish) applicants are encouraged to apply

Team Members must be able to:

-Lift up to 30 pounds on a consistent basis
-Work in high-paced environments
-Work on your feet for up to 3 hours before a break
-Work outside for up to 3 hours before a break
-Adhere to all safety, food handling, and sanitation guidelines established by Chick-fil-A and local health authorities.
-Be dependable, punctual, and reliable; demonstrating commitment to scheduled shifts and flexibility to work evenings, weekends, and holidays as needed.

Front-of-House Responsibilities:

Customer Service:
Greet guests with a friendly demeanor, engaging in polite and helpful interactions. Provide prompt and courteous service to ensure an outstanding experience.

Order Taking:
Accurately and efficiently take guest orders inside or via drive-thru, ensuring correct menu items, customization, and payment processing.

Cash Handling:
Process cash, credit, and mobile payments accurately, adhering to company cash handling procedures.

Order Assembly:
Bag or tray food orders with precision, ensuring correct items, condiments, and presentation standards are met. Prepare and serve a variety of beverages and desserts, following approved procedures.

Cleanliness and Organization:
Maintain cleanliness and organization of the front counter, drive-thru staging area, dining area, and condiment stations throughout the shift. Assist with restocking supplies as needed.

Dining Area Hospitality:
Monitor and assist with dining area maintenance, including clearing and cleaning tables, refilling beverages, and addressing guest requests.

Product Knowledge:
Demonstrate a thorough understanding of menu items, ingredients, and promotions to provide accurate information and recommendations to guests.

Team Collaboration:
Work collaboratively with fellow team members, including back-of-house staff, communicating effectively and supporting each other to ensure smooth operations. Take direction from supervisors and other leaders.

Benefits:
-Closed Sundays
-Scholarship Opportunities, and select school tuition reduction through Scholarship -America
-Employee Meal allotment
-Health/Vision/Dental Benefits for full-time
-401k Match (age 21+, tenure requirements)
-Growth Opportunities
Special Instructions
Make sure to enter your detailed availability. Include that Sundays are unavailable.

Note: This job description is intended to provide a general overview of the expectations and responsibilities of the Front-of-House Team Member position at Chick-fil-A Grossmont. Duties may vary based on location and specific job requirements.

Please do not send any emails, resumes, or call.
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Chick-fil-A - Grossmont
8200 Parkway Dr.
La Mesa, CA 91942
(619) 465-4812
chick-fil-a.com/locations/ca/grossmont
Hours of operation
  • Mon: 06:30 AM - 10:00 PM
  • Tue: 06:30 AM - 10:00 PM
  • Wed: 06:30 AM - 10:00 PM
  • Thu: 06:30 AM - 10:00 PM
  • Fri: 06:30 AM - 10:00 PM
  • Sat: 06:30 AM - 10:00 PM
  • Sun: Closed