CFA Catering Coordinator ($16-$20 per hour)
2750 E Beltline Ave SE
Grand Rapids, MI
https://www.chick-fil-a.com/locations/mi/28th-beltline
Grand Rapids, MI
Hours of operation
- Mon: 6:30am - 9:00pm
- Tue: 6:30am - 9:00pm
- Wed: 6:30am - 9:00pm
- Thu: 6:30am - 9:00pm
- Fri: 6:30am - 10:00pm
- Sat: 6:30am - 10:00pm
- Sun: Closed
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Description
Key Results we are looking for:
1) Effectively Execute Every Catering Order with Excellence
2) Be an ambassador for the Chick-fil-A culture with every interaction
REPORTS TO: Operations Director
1) Effectively Execute Every Catering Order with Excellence
Fulfill every catering order with the Chick-fil-A standard of operational excellence: taste, order accuracy, timeliness, attentive & courteous service.
Responsibilities include:
● Input a catering orders
● Complete all set-up and preparation for each catering order: boxes,
utensils, sauces, bags, etc.
● Have the TMS bags ready for kitchen to load
● Deliver catering orders
● Complete all the set-up on site for the Guest
● Once a catering order has been received, coordinate with the Kitchen
Leadership on fulfillment
● Put all catering related items away upon return to the store
● Cash out the catering order upon delivery
● Keep the catering spreadsheet tracker up to date
● Keep inventory of catering supplies and inform Ops Dir of ordering needs
● Create any systems or processes to improve our catering service
● Make necessary decisions to honor our commitment to our Guests
1) Effectively Execute Every Catering Order with Excellence
2) Be an ambassador for the Chick-fil-A culture with every interaction
REPORTS TO: Operations Director
1) Effectively Execute Every Catering Order with Excellence
Fulfill every catering order with the Chick-fil-A standard of operational excellence: taste, order accuracy, timeliness, attentive & courteous service.
Responsibilities include:
● Input a catering orders
● Complete all set-up and preparation for each catering order: boxes,
utensils, sauces, bags, etc.
● Have the TMS bags ready for kitchen to load
● Deliver catering orders
● Complete all the set-up on site for the Guest
● Once a catering order has been received, coordinate with the Kitchen
Leadership on fulfillment
● Put all catering related items away upon return to the store
● Cash out the catering order upon delivery
● Keep the catering spreadsheet tracker up to date
● Keep inventory of catering supplies and inform Ops Dir of ordering needs
● Create any systems or processes to improve our catering service
● Make necessary decisions to honor our commitment to our Guests
More
Requirements/Responsibilities
Measureable or Identifiable Goals:
● Catering orders are delivered or ready on-time and accurately fulfilled
● Kitchen stays informed and involved in catering preparation and
fulfillment
Be an ambassador for the Chick-fil-A culture with every interaction
Whether interacting internally with CFA Team Members, or externally with our Guests, foster and protect our reputation for remarkable service.
● Practice the “Core 4” always
● Remain attentive and courteous with our Guests
● Look for opportunities to deliver 2nd Mile Service
● Resolve Guest concerns, complaints or issues promptly, competently and
courteously
● Work with the kitchen team to positively resolve any operational issues
Measureable or Identifiable Goals:
● Our catering guests become raving fans: bringing us repeat business and
voluntarily giving us referrals
● Catering orders are delivered or ready on-time and accurately fulfilled
● Kitchen stays informed and involved in catering preparation and
fulfillment
Be an ambassador for the Chick-fil-A culture with every interaction
Whether interacting internally with CFA Team Members, or externally with our Guests, foster and protect our reputation for remarkable service.
● Practice the “Core 4” always
● Remain attentive and courteous with our Guests
● Look for opportunities to deliver 2nd Mile Service
● Resolve Guest concerns, complaints or issues promptly, competently and
courteously
● Work with the kitchen team to positively resolve any operational issues
Measureable or Identifiable Goals:
● Our catering guests become raving fans: bringing us repeat business and
voluntarily giving us referrals
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Chick-fil-A - Grand Rapids
2750 E Beltline Ave SE
Grand Rapids, MI
https://www.chick-fil-a.com/locations/mi/28th-beltline
Grand Rapids, MI
Hours of operation
- Mon: 6:30am - 9:00pm
- Tue: 6:30am - 9:00pm
- Wed: 6:30am - 9:00pm
- Thu: 6:30am - 9:00pm
- Fri: 6:30am - 10:00pm
- Sat: 6:30am - 10:00pm
- Sun: Closed