• Assist in the recruiting of, recommend for hire, and train, positive individuals to
become members of the Humdingers Team, ensuring excellent customer service.
• Is responsible for making sure all shifts are staffed.
• Motivate, encourage, and challenge store cashiers.
• Resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean,
adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and
displayed in a safe manner.
• Maintain quality brand image standards as pass evaluations.
• Supervise, and discipline all store employees (and assistant manager) according to
company policy.
• Monitor daily retail gasoline competitors and sending the prices to the corporate
office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by
management.
• Monitor cash over/short daily.
• Conduct Store meetings as needed with employees.
• Have the physical ability to perform all duties of a store cashier regularly.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all Company Policies and Established Procedures in the store
Operations
• Implement Monthly promotions, insure all POS advertising/signage is properly
posted at the proper time.
• Communicate and perform all price change request, mark downs / ups as requested by
the retail Supervisor.
• Communicate any problems with merchandise pricing to the Price Book
Administrator.
• Implement and enforce all merchandising and vendor policies and procedures.
• Enforce all Safety and Security Issues and report any and all unsafe conditions.
• Report and process all employee and/ or customer incidents or accidents following
company procedure.