Being a shift Supervisor at Chick-fil-A requires strong character, knowledge, and abilities to lean into all leaders and team members. Shift leaders care for the team where they are, but challenge them to grow. Shift Supervisors operate the shift from a whole perspective-- serving each guest with crave-able food in a refreshingly clean environment with surprisingly fast service. A Shift Supervisor’ two main areas of focus are leading the entire restaurant and caring for the souls of our team members. They have a strong commitment to excellence and strive to influence others’ performance.
Key Behaviors:
Character: The will to do what’s right, even when it’s hard
Chemistry: The means to work alongside the team and leaders well
Competency: The ability, knowledge, and skill do the job at hand

Qualifications for Consideration:

Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.

Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.

Maintain cleanliness of your work area and the dining room, parking lot, restrooms and play ground.

Stock sauces, cups, lids, etc. as needed to maintain throughout your shift.

Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.

Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.

Maintain food safety and cleanliness standards

Open and/or close the restaurant leading the shift as a key holder

6-12 months of previous leadership experience

You must be hard-working, team-oriented, friendly, honest and have great customer service skills.

Reliable transportation with a current driver's license is required

Be authorized to work in the United States

Be at least 18 years old

Must have a High School diploma or equivalent

Be available to work any time including Saturdays- time off can be given for special requests

Excellent verbal and written communication skills

401 K with 3% match
Health, vision & dental insurance
Vacation time
Free meals
Scholarship opportunities

8 week training process
Special Instructions
Please do not send any emails, resumes, or call.
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Chick-fil-A Sugarloaf & 316
4965 Sugarloaf Pkwy
Lawrenceville, GA 30044
(678) 376-7447
Hours of operation
  • Mon: 06:00 AM - 10:00 PM
  • Tue: 06:00 AM - 10:00 PM
  • Wed: 06:00 AM - 10:00 PM
  • Thu: 06:00 AM - 10:00 PM
  • Fri: 06:00 AM - 10:00 PM
  • Sat: 06:00 AM - 10:00 PM
  • Sun: Closed