Role Vision:

“To be a Chick-fil-A restaurant of Growth, Opportunity, and Community.” This applies to Director Level Leadership as you are on a board of Directors that will guide the restaurant in the direction of our vision. You assist the Operator in conveying and demonstrating the vision of the restaurant and help make decisions based on that vision.

Characteristics / Qualifications:

-Maintains a great relationship of trust and transparency with the Operator.
-Is able to accept feedback as an opportunity to grow.
-Demonstrates a sense of ownership in the restaurant. Never leaves the job undone and ensures others do the same.
-Proactive in addressing the needs and concerns of the business and the team. If there are barriers to overcome in addressing those needs, you look for ways to break them down.
-Embodies the vision of the restaurant.
-Ambitious and competitive spirit with a great desire to “win”. Never complacent.
-Values results and relationships equally.
-Demonstrated ability to be a leader in day to day decision making, time management and planning.
-Demonstrated commitment to personal and professional development.
-Proven ability to hold others accountable in a constructive manner, including other leaders.
-Works hard daily to improve the morale in the restaurant. Never gossips or complains about other leaders or team members but instead, approaches them directly with constructive feedback and positive reinforcement.
-Follows through on commitments and plans made individually and as a leadership team. Does what they say they will do.
-Excellent coaching ability paired with a desire to see other people grow and succeed. Ability to motivate and inspire others to improve.
-Always maintains a positive attitude, even during stressful moments.
-Demonstrated ability to communicate with others in a positive manner.
-Relentless in the pursuit of excellence.
-Must be available to work during marketing events, holidays, Saturdays, and other times as the business dictates. Stays late or comes in early as needed for the business.
-Must be ServSafe Certified.
-Demonstrates a great sense of ownership to the store and zero entitlement.
-Maintains a professional appearance at all times (uniform and hygiene).
-Strategic thinker and goal-oriented. Detailed and observant.
-Great eye for cleanliness and works diligently to keep the store clean.
-Unquestionable integrity and represents Chick-fil-A well.
-Holds a passion for protecting the guest experience and impacting the lives of our guests.
-Capable of managing costs. Always looking for ways to proactively prevent waste.
-Must have open availability and be able to work 45+ hours/week.
Responsibilities (This is what you are responsible for above and beyond your area of ownership.):

-Be transparent with the Operator about the restaurant and any needs of the business.
-Counsel/coach and document team members and leaders that are not meeting expectations or violating store policies.
-Address any repairs or small wares needed in a timely manner.
-Participate in our team member selection process by:
-Conducting interviews
-Calling references.
-Staying ahead of staffing levels informing Operations Director of any staffing needs immediately.
-Calling applicants for interviews.
-Attending Job Fairs.
-Create, implement and follow through on planning for your area of ownership in the business. Pursue those goals with a relentless spirit.
-Support other Directors with implementing the goals and plans for their areas of ownership.
-Participate in creating the annual business plan for the restaurant. Review the plan quarterly and ensure we are on track and focused on our goals.
-Conduct evaluations for team members.
-Actively participate and be a leader in our bi-weekly leadership meetings.
-Assist Operator with leadership promotions and evaluations by providing timely requested feedback.
-Ensure the safety of our team and guests in the restaurant. Always have your eyes open to potential hazards and address those as quickly as possible.
-Keep confidential any sensitive restaurant or personnel related information.
-Maintain a strong focus on your personal development and own it.
-Take real ownership for restaurant, the team, our guests, and our results. Keep focused on continuous improvement of yourself and others.
Special Instructions
We do open interviews on Tuesdays and Wednesdays from 3pm-5pm and Thursdays from 9am-11am. Please fill out an application and come on in for an on the spot interview!

Chick-fil-A Hull Street at Brandermill
12301 Chattanooga Plaza
Midlothian VA 23112

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Chick-fil-A - Hull Street at Brandermill
12301 Chattanooga Plz
Midlothian, VA 23112
(804) 744-9092
Hours of operation
  • Mon: 6:00 AM - 10:00 PM
  • Tue: 6:00 AM - 10:00 PM
  • Wed: 6:00 AM - 10:00 PM
  • Thu: 6:00 AM - 10:00 PM
  • Fri: 6:00 AM - 10:00 PM
  • Sat: 6:00 AM - 10:00 PM
  • Sun: Closed