Financial Responsibilities: In addition to operating cost responsibilities associated with their duties as a shift manager on duty (MOD), the front of house operations manager also has the financial responsibility for the control of operations supplies (e.g. guest supplies, service wares, cleaning supplies, linen supplies, POS related supplies) as well as management of guest check resolution (e.g. comps, voids, declined payments etc), employee shift reviews, tip management, and the daily closing financials.

Qualifications: Prior restaurant experience in the front of house and/or back of house operations is necessary. Prior management experience is desirable, but not required. Experiential knowledge of the usage of computers, POS, excel, email, and other technologies as tools for success preferred. Preference for bilingual English and Spanish speaking candidates.

Duties Include, but are not limited to the following:

Administrative Items
- Monitors, trains, and promotes the usage of Toast POS and Toast Tables dining room management platform
- Pooled tips management and maintenance of tip tracking systems
- Payroll execution including tip tracking, time clock adjustments, payroll package communications, and ensuring timely provision of staff payroll
- Monitors and maintains the POS system as needed for optimal functionality for guests, staff, and management usage
- Responsible for designing and maintaining the order guide, order systems, and ordering of all serviceware, operations supplies, and maintaining organized and labeled storage
- Responsible for the procurement and inventory of all merchandise and uniforms

Staff Management
- Completes the weekly FOH schedule with at least 2 weeks of schedule posted in advance at all times
- Reports the labor efficiency at Month End Meeting
- Maintains employee files of all staff members (Proper documentation, I-9, W-4, etc.)
- Maintains labor pool, anticipates needs, recruits as needed
- Coordinate advertising for open restaurant positions via ZippyApp
- Motivates and conducts incentive contests as necessary
- Ensures personal appearance standard for all employees
- Interview and hire (with the assistance of the management team) all new servers, food runners, bussers, and hosts while accounting for all human resources related laws, policies, and procedures
- Implement a training program for all servers, runners, bussers, and hosts in an ongoing manner
- Train all new servers, runners, bussers, and hosts, including their initial training and ongoing training
- Uphold service standards set by the Executive Chef/Managing Partner and company and use appropriate disciplinary tools as needed
- Coordinates and drives front of house employee performance reviews
- Leads to ensure employee satisfaction, enthusiasm, and optimal performance

Repair & Maintenance
- Maintains all dining room furniture, fixtures, and bathrooms. Notifies GM and Owner of - ---- R&M needs and/or provides immediate solutions for repair, replacement, and maintenance needs
- Handles general restaurant maintenance, changes light bulbs as needed daily, and maintains tables, chairs, and service stations
- Designs and updates side work and checklists and assists managers and employees in the maintenance and organization of the beer garden, the busser and foodservice work areas, and storage areas as needed
- Works in conjunction with gardeners, assigning extra taste as needed, based on beer garden needs and gardening schedule.
- Works in conjunction with the cleaning staff, assigning extra tasks as needed and ensuring cleaning standards are met

Compensation and Benefits
Salary: $100,000-$110,000 annual + bonus
3 Weeks PTO
Health Insurance
Dental Reimbursement