Key Responsibilities:

Manage daily administrative tasks including data entry, filing, and email communication

Assist with scheduling member appointments, class bookings, and team meetings

Provide customer service support by answering calls, responding to messages, and addressing general inquiries

Maintain and update digital systems, documents, and member records

Assist with membership processing, renewals, and payment tracking

Support management in preparing reports, documents, and presentations

Organize and maintain office supplies and manage inventory needs

Coordinate communication between trainers, management, and members

Help with social media messaging, announcements, or updates (as needed)

Ensure all administrative tasks are completed accurately and on time


Qualifications:

High school diploma or equivalent; associate degree preferred

Previous administrative experience (fitness industry a plus)

Strong organizational and multitasking abilities

Excellent written and verbal communication skills

Proficiency with Google Workspace or Microsoft Office

Ability to work independently and in a fast-paced environment

Friendly, professional demeanor and strong customer service mindset

Basic knowledge of fitness or gym operations is helpful but not required


Skills:

Data entry & documentation

Scheduling & calendar management

Customer service

Email & phone communication

Attention to detail

Problem-solving

Time management