Description
Thank you for your interest at a great career opportunity with Chick-fil-A. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you.

Here at Chick-fil-A, you’ll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success.

Your Success is our Success

We encourage you to fill out your application completely and let us know your availability. Add a cover letter to help us get your unique personality.

Check out our team and culture in this video! : https://vimeo.com/353643621

At Chick-fil-A we are always looking for leaders; not only are we looking for leaders, we are looking for leaders who have a passion for developing others. A Hospitality Manager is a crucial part of our business. A Hospitality Manager is the face of the restaurant during their shift and is responsible for ensuring each guest that visits walks away having a remarkable experience.

Hospitality Manager / Front of House Manager / Shift Manager is generally offered as full time restaurant job.

Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager very helpful to your success at this job.

Pay Type: $16+/hr
Pay Type: Full-Time, 40+ hours per week, open availability required

Benefits:

● Access to Medical Benefits
● Sundays off
● Opportunities for individual growth
● Access to Scholarships at up to $2,500 per year
● Free Food
● Positive Work Environment
● Career Advancement
● Retirement Contribution
● Paid Time Off
● Health Insurance
More
Requirements/Responsibilities
Qualifications:

● Experience as a leader, preferably in a hospitality or customer service environment
● Proven ability to lead in fast-paced environments as part of a team
● Basic computer competency
● Must have a High School Diploma, a degree is preferred
● Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 9 hours and lifting up to 50 pounds

Responsibilities:

● Works with FOH Director to ensure appropriate daily and restaurant staffing levels
● Ensures that the shifts are running smoothly in the front of house
● Maintains a positive working relationship and treats all employees with respect while handling coaching conversations and providing them with direction and feedback
● Serves as subject matter expert to leadership for ongoing hospitality support
● Resolves any customer complaints that arise during a shift
● Complete understanding of each key position in the front of house
● Demonstrates knowledge of the brand and menu items
● Maintains regular and consistent attendance and punctuality
● Follow Chick-fil-A’s operational policies and procedures

Required Skills:

● Strong desire to serve others
● Consistent sense of urgency and works at an efficient, yet thorough pace--hustle is a must!
● Understand the expectation of Chick-fil-A customer service standards and operational excellence
● Self-leader committed to personal growth
● Ability to handle multiple tasks at once while working at a quick, yet efficient, and thorough pace
● Team-oriented, adaptable, dependable, and strong work ethic
● Positive attitude
● Willingness to step outside of job role to assist in other roles
● Customer-service oriented
● Effective communication skills with not only our guests but other team members as well
● Must be an excellent coach, communicator, and team builder

This Chick-fil-A franchised Operator is an equal opportunity employer and considers all applicants without regard to race, color, religion, national origin, ancestry, citizenship, sex, pregnancy, age, physical or mental disability, genetic information, services in the uniformed services, or any other basis protected by federal, state, or local law.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

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Chick-fil-A Roseville
2090 Snelling Ave N
Roseville, MN 55113
(651) 636-0144
www.cfaroseville.com
Hours of operation
  • Mon: 6:30 AM - 10:00 PM
  • Tue: 6:30 AM - 10:00 PM
  • Wed: 6:30 AM - 10:00 PM
  • Thu: 6:30 AM - 10:00 PM
  • Fri: 6:30 AM - 10:00 PM
  • Sat: 6:30 AM - 10:00 PM
  • Sun: Closed