Veterinary Receptionist (CSR)
191 Waco Loop Rd
Waco, KY 40385
https://www.advancedanimalcare.com/locations/waco-animal-hospital
Waco, KY 40385
Hours of operation
- Mon: 8:00am-5:00pm
- Tue: 8:00am-5:00pm
- Wed: 8:00am-12:00pm
- Thu: 10:00am-7:00pm
- Fri: 8:00am-5:00pm
- Sat: 8:00am-12:00pm
- Sun: Closed
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Description
The Client Service Representative role is an absolutely crucial role at Waco Animal Hospital.
The CSR is responsible for:
* Managing phone calls
* Scheduling appointments
* Check patients in/out
* Process payments
* Discuss payment alternatives with clients
* Collect all important client information
* Help pet owners identify pet emergencies
* Contact owners as necessary with bloodwork results (within normal limits)
* Document client communications
* Note client prescription requests in Cornerstone
* Restock office supplies, restock coffee bar, help clean exam rooms
* Run end of day reports
* Educate clients on basic pet needs (prevention, food, etc.)
* Handle cash transactions
* Maintain a clean reception area
Benefits:
* Health Insurance / Dental and Vision
* Paid time off
* Simple IRA Retirement with matching
* Opportunity for advancements
* Opportunity for Bonuses
* Uniform stipend
* Three free annual wellness visits and % off discount on services
The CSR is responsible for:
* Managing phone calls
* Scheduling appointments
* Check patients in/out
* Process payments
* Discuss payment alternatives with clients
* Collect all important client information
* Help pet owners identify pet emergencies
* Contact owners as necessary with bloodwork results (within normal limits)
* Document client communications
* Note client prescription requests in Cornerstone
* Restock office supplies, restock coffee bar, help clean exam rooms
* Run end of day reports
* Educate clients on basic pet needs (prevention, food, etc.)
* Handle cash transactions
* Maintain a clean reception area
Benefits:
* Health Insurance / Dental and Vision
* Paid time off
* Simple IRA Retirement with matching
* Opportunity for advancements
* Opportunity for Bonuses
* Uniform stipend
* Three free annual wellness visits and % off discount on services
More
Requirements/Responsibilities
Qualifications:
The ideal candidate for this role will have a flexible schedule, preferably have
veterinary or reception experience, and will have a minimum of a high school diploma.
Skills Required:
Excellent written and verbal communication skills
Ability to learn quickly and adapt in a fast-paced environment
Strong organizational skills with attention to detail
Comfortable handling phone calls, scheduling, and managing multiple tasks at once
Compassionate and professional demeanor with clients and their pets
Ability to remain calm and helpful in stressful or emotional situations
Proficiency with computers and willingness to learn veterinary software systems
Team-oriented attitude and willingness to assist wherever needed
The ideal candidate for this role will have a flexible schedule, preferably have
veterinary or reception experience, and will have a minimum of a high school diploma.
Skills Required:
Excellent written and verbal communication skills
Ability to learn quickly and adapt in a fast-paced environment
Strong organizational skills with attention to detail
Comfortable handling phone calls, scheduling, and managing multiple tasks at once
Compassionate and professional demeanor with clients and their pets
Ability to remain calm and helpful in stressful or emotional situations
Proficiency with computers and willingness to learn veterinary software systems
Team-oriented attitude and willingness to assist wherever needed
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Waco Animal Hospital
191 Waco Loop Rd
Waco, KY 40385
https://www.advancedanimalcare.com/locations/waco-animal-hospital
Waco, KY 40385
Hours of operation
- Mon: 8:00am-5:00pm
- Tue: 8:00am-5:00pm
- Wed: 8:00am-12:00pm
- Thu: 10:00am-7:00pm
- Fri: 8:00am-5:00pm
- Sat: 8:00am-12:00pm
- Sun: Closed