About The Sustain Network

The Sustain Network is a restaurant and hospitality consulting firm recruiting on behalf of a confidential client in your area. Our client is building something with real momentum—ambitious growth plans over the next few years, a focus on strong operations, and a commitment to developing leaders from within.

Because this is a confidential search, full details (brand, location specifics, and growth roadmap) will be shared during a video-conference interview.

The Role:
As General Manager, you’ll run the day-to-day operation of a high-performing quick service restaurant. You’ll lead the team, deliver great guest experiences, and build systems that keep the business consistent, clean, fast, and profitable.
This role is for a leader who believes in clear expectations, strong communication, and coaching people to win—not managing by fear or chaos.

What You’ll Be Responsible For:

- People & Leadership

- Hire, train, coach, and retain a great team

- Set clear standards and hold the line with respect and consistency

- Create a positive culture: accountability, teamwork, and professionalism

- Lead pre-shifts, drive performance conversations, and develop future leaders

- Operations & Guest Experience

- Execute daily operations: speed of service, accuracy, cleanliness, and hospitality

- Ensure food safety and quality standards are followed every shift

- Troubleshoot in real time and keep the restaurant calm, organized, and efficient

- Maintain equipment, facility standards, and a “ready for inspection” store

- Performance & Results

- Manage labor, inventory, waste, and controllables

- Use simple scorecards to track what matters and improve week over week

- Drive sales through great execution, great teams, and great guest experiences

What Success Looks Like (First 60–90 Days):

- Your team understands expectations and feels supported

- Shifts run smoother: faster service, better accuracy, stronger cleanliness

- Training is consistent and standards are being met without constant reminders

- You’ve identified key opportunities and are steadily improving results


What We’re Looking For

Must-haves:
- Restaurant industry experience is required (QSR is a strong plus)
- Strong communication skills—clear, calm, and direct
- Reliable, hands-on leadership style with high standards
- Comfort with coaching, feedback, and follow-through

Nice-to-haves (not required):
- Previous GM/AGM/Shift Lead experience
- Experience with scheduling, ordering, inventory, or labor targets
- Comfort reading basic reports and using simple metrics to improve performance
- Training will be provided for the leader selected for this opportunity.

Why This Opportunity:
- Competitive hourly pay ($15–$30/hour, DOE & location)
- A real path for growth as the brand expands
- Support, training, and leadership development
- Strong fit for leaders who value: ownership, continuous improvement, and building great teams

Hiring Process:
- Quick application review
- Video-conference interview with The Sustain Network
- Client interview + final steps (details disclosed during video interview)