The Manager on Duty will supervise all front-end staff and perform administrative tasks assigned by the store manager. The MOD will close the store on some nights and ensure we are ready for opening.

Supervisory Responsibilities:

· Oversee the daily workflow of the front-end staff.

· Lead the store in all corporate assigned programs and policies.

· Recommends discipline and termination of employees by partnering with their Store Management as needed and in accordance with policy.

Duties/Responsibilities:

· Ensures consistent, efficient, pleasant customer experiences; resolves any customer service issues, complaints, or requests.

· Assist with all closing and opening duties to ensure the store is ready for business.

· Continually trains and supports front-end staff and cash office procedures.

· Maintain safety, cleanliness, and attractiveness of the front-end, bathrooms and parking lot.

· Ensures all front-end supplies and Ice are full.

· Performs other related duties as required.