Restaurant Manager
Chick-fil-A Winter Haven, FL

Join our growing team! As a Restaurant Manager at Chick-fil-A Winter Haven, you will work in a fast-paced organization as a leader. We are seeking a developed leader to support the business by communicating, tracking, training and coaching all team members during the evening shift on achieving service and revenue goals as a team.
As a Restaurant Manager, you will oversee team members in the development of the business and in the continual pursuit of Operational Excellence while creating a positive work culture. The Restaurant Manager is in constant contact with the leadership team and Owner/Operator as to what is happening in their scope of responsibility.

Position Type: Full-time, 40+ hours per week, varying shifts. Requires Open Availability.

Pay Type: Negotiable, depending on experience

Leadership Positions Available:

- Team Leader
- Manager
- Director


- Access to scholarships at $2,500 per year
- Overtime Available
- Sundays off
- Flexible Schedule
- Personal, Professional, and Financial Growth Opportunities
- Food Discounts
- Positive Work Environment

Duties and Responsibilities:

- Tracks employee performance and takes care of policy/procedure violations, reporting information back to the executive team as necessary
- Ensures all opening or closing tasks are completed according to the daily schedule
- Able to correctly interpret the intentions of the weekly schedule and place team members in the place most suited to their skills
- Works with executive team to ensure appropriate daily and restaurant staffing levels
- Must be an excellent coach, communicator and team builder
- Achieves strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
- Serves as subject matter expert to leadership for ongoing hospitality and service support.
- Assists with inventory management
- Assists with facilities management
- Complete understanding of each key position in both the front and back of the store
- Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 10 hours and lifting up to 40lbs.
- Demonstrate knowledge of the brand and menu items
- Follow sanitation and safety procedures
- Maintain regular and consistent attendance and punctuality
- Greet guests to make them feel comfortable and welcome
- Follow Chick-fil-A's operational policies and procedures
- All other duties as assigned
Required Qualifications:

- Must be 18 or older
- Experience as a leader in the customer service and/or production environment
- Proven ability to lead in quick paced environments as part of a team
- Basic computer competency

Required Skills:

- Positive attitude
- Self-leader committed to personal growth
- Able to multitask
- Ability to work at a quick, yet efficient and thorough pace
- Team-oriented, adaptable, dependable, and strong work ethic
- Willingness to step outside of job role to assist in other roles
- Effective communicator
- Customer service-oriented
- Ability to communicate effectively with guests and team members
- Honors and encourages others to follow the visions and values of the restaurant
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

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Winter Haven Chick-fil-A
143 Landings Blvd.
Winter Haven, FL 33880
(863) 299-2697
Hours of operation
  • Mon: 6:00 am - 10:00pm
  • Tue: 6:00 am - 10:00pm
  • Wed: 6:00 am - 10:00pm
  • Thu: 6:00 am - 10:00pm
  • Fri: 6:00 am - 10:00pm
  • Sat: 6:00 am - 10:00pm
  • Sun: Closed