Kitchen Coordinator

Organizational Imperatives-Common to all Roles
Aligning daily practices of Facilities with the Core Values and Vision of the organization
Combine critical thinking and practical leadership to foster innovation
Coaching behaviors, evaluating, and providing accountability for all staff
Provides direction for staff by establishing and leading positioning
Effectively coach and give direction each shift
Enthusiastically and passionately lead!
Focus on systematically and effectively communicating all goals to Team Members
Scorecard Goals
Overall Satisfaction 83%+
Sales Increased to $7 million
Food Safety Report Score of “1”
Maximize Profit Growth = Net Profit of 13.5% – 15.5%

The Kitchen Coordinator is responsible for:
Always delivering crave-able food, in a timely manner, that meets or exceeds
Chick-fil-A Quality Requirements
Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen. Those behaviors include:
Maintaining a work environment that ensures and promotes food safety
Hustle that creates surprisingly fast Speed of Service
Attention to detail that ensures preparation and production procedures are followed
Execution of systems that ensure a refreshingly clean environment
Vigilant attention to the organization and appearance of the kitchen
Maintaining a LEAN production environment
Ensuring the kitchen is ready for a Backstage Tour with a 10 minute lead time
Inventory management
End-of-Month counts and input, Maintaining accurate transfer logs, Effective & efficient ordering
Coaching, evaluating, and providing accountability for all kitchen Team Members
Aligning daily practices of the Kitchen with the Core Values and Vision of the organization
Conduct 4 eFSA evaluations each year, ensure the eRQA is conducted each week, Daily Critical conducted two time each day
All kitchen Team Members trained to the eRQA hero products
All Directors, Shift Supervisors, and Team Leaders trained with the eFSA

Success Factors and Matching Measurements
How will you know this position has been successful?

We will know the Kitchen Coordinator is successful upon attaining the following:
CEM scores (to be measured in 30-day and 90-day increments):
CEM score for Overall Satisfaction > 80%
Areas of focus Order Accuracy > 98%, Taste of Food > 81%, Speed of Service > 78%
Positive Food Cost Gap < 0.50%
ROE scores (to be measured Quarterly and on 12-month rolling basis):
No Critical Findings, No High Risk Repeats
Product, Production Environment, Service, and Custom Environment > 90%

Behavioral Characteristics
What specific behaviors should a person in this position have in order to achieve both SUCCESS and the ORGANIZATIONAL IMPERATIVES?
The Kitchen Coordinator should:
Work a minimum of 30 hours per week in the restaurant
Allocate at least one hour per week to planning
Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
Combine critical thinking and practical leadership to foster innovation
Effectively coach and give direction each shift with a focus on quality and flow of food
Enthusiastically and passionately lead the Kitchen team
Special Instructions
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

If you have any further questions or wish to follow up on your application email us at

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Chick-fil-A - Saxon Boulevard
1141 Saxon Boulevard
Orange City, FL 32763
(386) 774-8625
Hours of operation
  • Mon: 6:00AM-10:00PM
  • Tue: 6:00AM-10:00PM
  • Wed: 6:00AM-10:00PM
  • Thu: 6:00AM-10:00PM
  • Fri: 6:00AM-10:00PM
  • Sat: 6:00AM-10:00PM
  • Sun: Closed