Description
Role: The Front of House (FoH) Supervisor role oversees and implements our core values by ensuring all FoH operations are fulfilled with excellence each day/shift. The FoH Supervisor looks to accomplish operations by working with the Leads and Team Members and setting expectations to meet and exceed quality standards. This role also includes (but not limited to) scheduling and gameplan implementation, training, scorecards, POS (Point of Sale), bagging, dining room, mobile dine-in, on-demand, catering, lobby, speed of service and order accuracy. This role will be ensuring the team is keeping to Chick-fil-A standards and following procedures in the Operations of each position and following Food Safety procedures.

Requirements:

Ownership includes (but not limited to):

Coaching your team of Leaders:
Being up to date in all operations of FoH
Labor management of the team
Hold your team accountable in each area of FoH
Communication with the BoH for fulfillment of daily caterings
Setting Goals
Work with the Ops Director in setting weekly goals
Work with Leaders in a plan of execution of the goals
Updating FoH ScoreCards
Sales
CEM
Weekly Gameplans
Setting each shift each day for success
Following a training plan for each Lead and TM for traction
Coaching the Leaders in:
Time management
Position transitions
Shift breaks
Other daily duties assigned by a Director
Characteristics for this role:

Guest perspective minded in coaching the team
Calm under pressure and stresses from busy rushes
Organized and multi-task thru multiple moving pieces for the shift needs
More
Requirements/Responsibilities
Have a minimum of 2 - 3 years Supervisory or Leadership Experience in Fast Food.
Provide 3 examples of Business Goals that were met or exceeded by your direct involvement.
Flexible availability - days, nights, weekends, Holidays
This is a Full Time position.
Must be 18 years of age or older.
Leadership experience at a Chick-fil-A restaurant is preferred but not required.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

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Chick-fil-A - Mid Rivers Mall Dr & 94
6180 Mid Rivers Mall Dr.
Saint Peters, MO 63304
(636) 447-3881
www.chick-fil-a.com/locations/mo/mid-rivers-mall-dr-94
Hours of operation
  • Mon: 6.00 AM - 10.00 PM
  • Tue: 6.00 AM - 10.00 PM
  • Wed: 6.00 AM - 10.00 PM
  • Thu: 6.00 AM - 10.00 PM
  • Fri: 6.00 AM - 10.00 PM
  • Sat: 6.00 AM - 10.00 PM
  • Sun: Closed