Join our team as an Operator Apprentice, a key role designed as our full-time Assistant Manager position. You’ll lead alongside the General Manager in the shop and off-premise operations. This role focuses on developing your skills to deliver world-class customer and employee experiences, building the best team possible through effective selection and training, and providing detailed mentorship. We are preparing you for greater responsibilities in your development journey towards excellence.

Here at Ben & Jerry’s, we live by the motto, “If It’s Not Fun, Why Do It.” Serving peace, love, equity, and ice cream, we offer a unique experience that deeply engages with the community. Our vision is to expand opportunities for marginalized communities across the Southeastern United States with unparalleled customer service.

Key Performance Outcomes:
Lead daily operations with excellence, ensuring operational and financial targets are met.
Coach and develop a team focused on delivering world-class customer service.
Drive community engagement and promote the brand’s values of equity and joy.

Key Responsibilities:
Assist in the full-time management of the scoop shop alongside the General Manager.
Participate in the training and development of team members, promoting a culture of excellence and growth.
Ensure adherence to all operational standards and financial practices.
Support marketing and community outreach initiatives.

Qualifications:
Leadership potential with a focus on customer service and team management.
Excellent communication and organizational skills.
Enthusiastic about learning and taking on increasing responsibilities.

Compensation and Benefits:
Competitive hourly wage or salary plus tips.
Full-time hours with schedule flexibility.
One free large item after each shift and a complimentary birthday cake during your birthday month.
Opportunities for personal and professional development, including progression to General Manager.