Description
STORE MANAGER - EDINA, MN: $38,000 - $45,000/year*

Tide Cleaners Edina is our primary flagship retail and production facility in Minneapolis and exemplifies the Tide Cleaners standards and sets the benchmark for all locations.

Our Edina Store Manager is expected to set an example for all other employees, and earn the respect of the staff. The Store Manager is accountable for creating and maintaining an atmosphere of high morale among all staff by having daily communication and involvement with each employee and is ultimately accountable for each employee’s success, or failure.

*Wage based on management experience, skillset and availability
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Requirements/Responsibilities
General Requirements:

• Introduce Tide Dry Cleaners to new customers in an upbeat / exciting manner
• Build customer loyalty through personalized service (go the extra mile to delight them)
• Ensure quality and customer service standards are met through coaching & training
• Resolve client issues and concerns in a professional and timely manner.
• Maintain a clean, organized store environment
• Oversee training, health and safety for all employees

Specific Responsibilities:

- Oversee the entire day-to-day operations, including counter and home delivery business
- Grow sales while controlling all labor and direct costs
- Train and maintain 3 key coordinators for Production, Route and Night (PM) duties
- Manage all duties of the Production, Route and PM coordinators
- Assist in all aspects of hiring, training and corrective actions with employees
- Hold morning huddles with employees to promote a positive team atmosphere
- Inspect dry cleaning, tailoring and shirts daily to assure that quality standards are met
- Heavy presence at the counter, interacting and promoting a high level of customer service
- Accountable for all aspects of the customers experience, including:
- Housekeeping, employee appearance and dress code
- Counter display, service technique, quality of service and delivery van appearance
- Resolve customer complaints; locate missing items; settle claims quickly
- Coach coordinators & area leads on current performance report numbers
- Review time sheets daily for accuracy
- Work with office regarding paperwork requirements
- Attend Manager meetings
- Any additional tasks assigned by the Regional Manager
Special Instructions
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Tide Cleaners Minneapolis
7131 France Ave S
Minneapolis, MN 55435
(952) 657-5703
www.tidecleaners.com
Hours of operation
  • Mon: 7:00a-7:00p
  • Tue: 7:00a-7:00p
  • Wed: 7:00a-7:00p
  • Thu: 7:00a-7:00p
  • Fri: 7:00a-7:00p
  • Sat: 8:00a-5:00p
  • Sun: 11:00a-4:00p