Waiter / Waitress / Server / Waitstaff / Wait Staff serves food and beverage items to guests in accordance with the Company’s GuestPath Universal Service Standards and applicable Operational Standards.

Essential Functions:
* Complete opening side work and review assigned stations, check stock and replenish to meet pars
* Greets guests at table and supplies guests with menus if necessary
* Communicates daily specials, answers questions about buffet items, and takes beverage and/or food orders
* Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.
* Picks up drinks and food when orders are ready and delivers orders to guests
* Observes and follows-up with guests to respond if they require additional service
* Maintain high standards of friendly customer service by circulating in assigned sections, greeting all guests and being genuinely interested in their needs
* Continue with in-seat food service when buffet service ends
* Maintains records of orders served.
* Performs opening, closing, and side work duties as assigned
* Shows flexibility in rotating to other areas as needed
* Reports to work scheduled events on a timely basis

This is a part time and seasonal job.

Previous experience as a waiter, waitress, server, waitstaff, wait staff, customer service, or similar guest service / restaurant jobs strongly preferred.
Waiter / Waitress / Server / Waitstaff / Wait Staff Requirements & Responsibilities

Knowledge, Skills & Abilities:
* Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
* Ability to complete required pre-employment sanitation and alcohol service training
* Attentive and detail oriented
* Ability to work quickly and efficiently in a fast-paced environment
* Ability to work under pressure and handle multiple table assignments at one time
* Possess basic knowledge of standard drink recipes and alcohol brand names.
* Ability to operate point-of-sale system to enter orders and prepare checks, if applicable
* Basic math skills; ability to accurately total guest checks and count change
* Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly.
* Maintains good personal hygiene in a clean and complete uniform

Physical Requirements:
* Constant standing, walking, bending, reaching and repetitive motions.
* Ability to maneuver between tables and around corners.
* Visual acuity and hearing sufficient to take orders and prepare bills, if applicable
* Ability to lift up to 35 pounds for set-up, service and clean up of functions
* Ability to stand or walk for entire length of shift; may include walking up and down stairs

Environmental Working Conditions:
* Noise level may be moderate to high during busy times
* May be required to work overtime on short notice

*Nothing in this job description restricts the management’s right to assign or reassign duties and responsibilities on this job at any time.

Delaware North is an Equal Opportunity Employer
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Chaifetz Arena
#1 South Compton Avenue
Saint Louis, MO 63103
(314) 977-5261
Hours of operation
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