Description
Thank you for your interest in a great career opportunity with Chick-fil-A. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you.

Here at Chick-fil-A, you’ll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success.

Your Success is our Success

We encourage you to fill out your application completely and let us know your availability. Add a cover letter to help us get your unique personality.

Check out our team and culture in this video! : https://vimeo.com/353643621

Our Restaurant Customer Service / Cashier / FOH Crew Member / Team Members are the face of our company and are the first step in providing quality service and hospitality to our guests.

The Hospitality Professional's responsibility is to continually interface with guests to provide quick, friendly, and accurate service.

We offer you a great work environment, a fair pay, education scholarship opportunity, awesome training and lot of advancement opportunities.

Job opportunities as Customer Service/FOH Team Member are generally offered as full time or part time restaurant job.

Prior experience as customer service, cashier, associate, restaurant crew member, team member or other part time restaurant job experience is not required but is preferred.
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Requirements/Responsibilities
A Hospitality Professional is a hardworking and productive individual who consistently meets all the following expectations of professionalism, productivity, commitment, and responsibilities. Chick-fil-A Roseville are looking for people that are committed, have a great attitude, build relationships and are always striving for excellence.

Check out our team and culture in this video! : https://vimeo.com/353643621

Pay Type: $11-13+/hr

Pay Type: Full-Time, 40+ hours per week

Benefits:

Sundays off
Opportunities for individual growth
Access to Scholarships at up to $2,500 per year
Free Food
Positive Work Environment
Career Advancement


Professionalism:

On time, in uniform every shift
Can be counted on to make all scheduled shifts
Clocks in at scheduled shift, not before or after scheduled shift time
Uses phone for work purposes and does not abuse privilege
Uses time wisely, commitment to working if on the clock
Aware of uniform and guest perception while off the clock
Productivity
Highly productive and effective at multi-tasking
Competency to do any task/position in front of house
If not serving a guest, is performing table touch-ins, cleaning and finding other tasks to complete, not standing around waiting for the next order (finds things to do rather than waiting to be instructed)
Works at a level of productivity to meet business productivity and labor cost goals

Commitment:

Consistently scheduled for 40 hrs/week (based on availability and performance)
Willing to do any task/position
Accountable to their team members, managers, directors by handling their fair share of the work
Flexibility in schedule and break times in order to best serve the guest and business needs
Works to obtain defined business and performance goals
Committed to creating and maintaining a positive culture
Committed to always striving for excellence
Committed to building up those around him/her
Committed to keeping a clean front counter and dining room

Responsibilities:

Perform all positions with excellence and speed
Adept at performing an eRQA test
Completed Pathway training for all front of house areas
Knowledgeable of menu and ingredients
Ability to suggest and recommend options to better serve the guest
Anticipate guest needs and proactively serve
Execute 2nd Mile Service requirements (genuine, proactive, personal)
Adept at counting down a drawer
Adept at counting the safe and closing the day
Adept at cleaning lemonade dispensers
Adept at cleaning ice cream machine
Adept at performing all table-touch in and dining room tasks
Adept at performing opening set-up tasks
Adept at performing closing tasks
Adept at answering phone and taking a catering order
Adept at handling guest complaints and performing guest recovery
Adept at all register functions (performing refunds, printing nutritional information, reprinting receipts, etc.)
Must be able to lift 50 lbs and stand for up to 8 hours for a shift

Required Skills:

Strong desire to serve others
Consistent sense of urgency and works at an efficient, yet thorough pace--hustle is a must!
Understand the expectation of Chick-fil-A customer service standards and operational excellence
Self-leader committed to personal growth
Ability to handle multiple tasks at once while working at a quick, yet efficient, and thorough pace
Team-oriented, adaptable, dependable, and strong work ethic
Positive attitude
Willingness to step outside of job role to assist in other roles
Customer-service oriented
Effective communication skills with not only our guests but other team members as well

This Chick-fil-A franchised Operator is an equal opportunity employer and considers all applicants without regard to race, color, religion, national origin, ancestry, citizenship, sex, pregnancy, age, physical or mental disability, genetic information, services in the uniformed services, or any other basis protected by federal, state, or local law.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Chick-fil-A Roseville
2090 Snelling Ave N
Roseville, MN 55113
cfaroseville.com
Hours of operation
  • Mon: COMING SOON!
  • Tue: COMING SOON!
  • Wed: COMING SOON!
  • Thu: COMING SOON!
  • Fri: COMING SOON!
  • Sat: COMING SOON!
  • Sun: Closed