At Chick-fil-A we love developing leaders. Our leaders learn the importance of serving others, encouraging others, and intentionally developing future leaders. Shift leaders are a crucial part of our business, serving as the face of the restaurant during their shift. They ensure that their team is poised and able to provide each guest with a remarkable experience on every visit.

Leaders in our organization work with the unified goal of creating remarkable guest experiences. Whether you are a seasoned leader or are just beginning your leadership journey, we will give the provide the resources and encouragement that is needed. Our devotion to leadership extends beyond the workplace. We offer leadership classes and educational materials, participation in leadership meetings, exposure to leadership professionals, and opportunities to learn from corporate office leadership.
Some of our leaders will seek to make Chick-fil-A a career here in our restaurant, by transferring to our corporate office, or by becoming a Chick-fil-A Operator.

The Back of House Shift Leader role is offered as a part-time or full-time position. Shift Leaders must be available a minimum of 4 days per week. Typically shifts are as follows: 2-10:45 PM, 3-10:45 PM, or 5-10:45 PM.

Prior experience as shift lead, crew lead, supervisor, team lead, or restaurant manager would prove to be very helpful. But it is not required. A training program for this role will be thorough and we will patiently take you through it over the course of 2-3 months. Opportunities beyond the shift lead role will can be pursued as well in time depending on your personal growth, leadership capacity, and ability.
Back of House Shift Leader Responsibilities Include:
* Participating operationally in day to day activities in a high-volume fast-paced restaurant.
* Build relationships and encourage team members as you lead them to stay true to our Quality Requirements.
* Instill a culture of Food Safety among all Back of House team members.
* Lead our team to always go above & beyond for guests.
* Assist in training of new hires.
*. Teach the business to team members, helping them steadily improve in their various roles.
* Set the tone for your shift and make sure your team is organized.
* Be a positive example, role model, and a team player.
* Be available to lead & close shifts.
* Communicate clearly and enthusiastically with the team.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Chick-fil-A - Northlake Parkway
8411 Northlake Commons Blvd.
Charlotte, NC 28216
(704) 599-2330
Hours of operation
  • Mon: 6:00 AM - 9:00 PM
  • Tue: 6:00 AM - 9:00 PM
  • Wed: 6:00 AM - 9:00 PM
  • Thu: 6:00 AM - 9:00 PM
  • Fri: 6:00 AM - 10:00 PM
  • Sat: 6:30 AM - 10:00 PM
  • Sun: Closed