Chick-fil-A Restaurant Manager/ Operations Director

Chick-fil-A Mountain Island has been serving others in the Mountain Community for two decades now. We have been in our new location since January 2021. Our business continues to grow rapidly and we have several exciting positions available.

At Chick-fil-A, the Restaurant Operations Director role is more than just a job. It is an opportunity to grow and serve others. In addition to working directly for an independent Operator, our leaders gain life and leadership experience that goes far beyond just serving a great product in a friendly environment. One of our greatest joys is developing leaders. Some of our leaders will find a future career as an Operator of a Chick-fil-A restaurant or a career working as a staff member at CFA Inc.

Here are some of the great benefits of working at Chick-fil-A Mountain Island:

Closed Sundays
We take 1 day a week to show our team care and close on Sundays. Giving you more time to rest and spend time with family and friends.

Pay Rate
Can be increased incrementally with additional responsibilities, completing written growth steps, tenure, and Restaurant results.

Flexible Hours
We know you have commitments to family, friends, and your community. We strive to build schedules around those while ensuring restaurant goals and results are accomplished.

Leadership growth opportunities
We are a growing business and are always on the lookout for people who want to develop themselves, join our crew, and help others.

Work Directly With A Chick-fil-A Operator
The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

Life Skills
You will work in a nurturing environment where you will learn valuable business and people skills, set personal goals, and be challenged to grow and improve daily.

It's a Great Place to Work
At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Scope of Work
We are looking for friendly, enthusiastic people who enjoy serving customers and their team. We will teach you everything else you need to know!
You will be required to demonstrate a high level of professionalism, with excellent communication skills.
You must have the ability to take initiative and possess skills for problem solving and conflict resolution.
Must be efficient and detail-oriented with a strong customer focus.
Take ownership of all aspects of operations on your shift.
Drive results in the restaurant. Lead the team in achieving Top 20% metrics.
Create and execute strong systems to lead our restaurant to success.
Demonstrate servant leadership.
Help prepare, cook, and serve food for guests daily.
Maintain a work environment that ensures the highest level of food safety and cleanliness standards for our team and guests.
Facilitating direct and indirect engagement with all team members to intentionally create and uphold a positive culture where all team members understand their value to the organization.

Your Success is our Success!

We encourage you to fill out your application completely and let us know your availability. Add a cover letter to help us get to know your unique personality and why you would be a great fit for Chick-fil-A Mountain Island.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Chick-fil-A - Mountain Island
3821 Corning Place
Charlotte, NC 28216
(704) 395-2004
Hours of operation
  • Mon: 6.00 AM - 10.00 PM
  • Tue: 6.00 AM - 10.00 PM
  • Wed: 6.00 AM - 10.00 PM
  • Thu: 6.00 AM - 10.00 PM
  • Fri: 6.00 AM - 10.00 PM
  • Sat: 6.30 AM - 10.00 PM
  • Sun: Closed