Description
Chick-fil-A Martin Plaza is seeking a leadership professional who wants to bring their experience to our growing businesses. But even more, we are looking for leaders who care for people and want to positively impact our team members and guests. We pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their character and skills and those around them. This includes high-level hospitality and business experience, coaching, and overall leadership savvy.

Restaurant Front of the House (FOH) Manager must be a motivated self-starter with the ability to work efficiently. The FOH Manager is responsible for the overall flow of a specific area of the restaurant. The FOH Manager reports to the Director of Operations.

Role Summary: Managers are the restaurant leaders who ensure excellence in all areas. They have an expert knowledge of their area as well as an advanced knowledge of every area in the store. They actively seek to take initiative in improving their area of responsibility, utilizing all available resources. They are tasked with always having a total store focus, seeking to lead the team to delivering quality food and service at all times.
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Requirements/Responsibilities
Requirements: Candidate must…

● Exemplify Core Values of the Store
● 2 years of relevant Management Experience
● Be able to lift up to 50 lbs, work on your feet for extended periods
● Have open availability Monday-Saturday
● Have proven ability to lead in quick paced environments as part of a team

Responsibilities

● Foster strong working relationships with other Managers and Directors in pursuit of excellence in operations and financial stewardship
● Be the primary driver of Great Food, Fast & Accurate Service, Genuine Hospitality and departmental LEAN strategy.
● Supervision of team members to include scheduling and performance management
● Manage, track, and communicate Team Member discipline as necessary.
● Prepare and execute Team Member assessments as required.
● Oversee completion of goals.
● Motivating team members during demanding service periods
● Ensure coordination between front and back leaders
● Assumes responsibility of opening and closing the store
● Responds to customer concerns
● Other duties as required
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

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Chick-fil-A - Martin Plaza
1202 Martin Blvd
Middle River, MD 21220
(443) 228-8344
www.chick-fil-a.com/locations/md/martin-plaza
Hours of operation
  • Mon: 6:00am - 10:00 pm
  • Tue: 6:00am - 10:00 pm
  • Wed: 6:00am - 10:00 pm
  • Thu: 6:00am - 10:00 pm
  • Fri: 6:00am - 10:00 pm
  • Sat: 6:00am - 10:00 pm
  • Sun: Closed