Description
The Training Coordinator focuses on the Chick-Fil-A practices and branding to ensure Glenwood Place is up to par on all products, processes, and training procedures. This position is paid hourly, and requires full knowledge of the Pathway system and various learning styles to appease all new hires. Coordinators should focus on four key areas to reach success in this role: People, Administration, Training, and Planning.

People: The trainer should identify trainers. set expectations for Certified Trainers, and collaborate with other Coordinators to ensure the team has the knowledge and is empowered to serve our guests with excellence

Administration: Complete Pathway training courses for all areas of the restaurant, evaluate new hires at the 30 and 60 day marks, identify changes that need to be made to recalibrate retention, overview of policies (coupons, small wares responsibility)

Training: Share information with leaders and team on new company roll outs, retrain team members who have opportunities or poor performance, update the restaurant on any company changes in real time

Planning: Create training plans for team members to train step by step for each area, create and evaluate new hires based on training plan, coordinate and administer meetings and materials to have a pipeline of Certified Trainers

The Training Coordinator will meet bi-weekly with the Human Resources Director
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Requirements/Responsibilities
Restaurant Experience

Training Experience

Open Availability
Special Instructions
Please do not send any emails, resumes, or call.
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Chick-fil-A - Glenwood Place
401 Bill Kennedy Way SE
Atlanta, GA 30316
(470) 333-8678
www.chick-fil-a.com/locations/ga/glenwood-place
Hours of operation
  • Mon: 06:00 AM - 10:00 PM
  • Tue: 06:00 AM - 10:00 PM
  • Wed: 06:00 AM - 10:00 PM
  • Thu: 06:00 AM - 10:00 PM
  • Fri: 06:00 AM - 10:00 PM
  • Sat: 06:00 AM - 10:00 PM
  • Sun: Closed