Description
Thank you for your interest at a great career opportunity with Chick-fil-A. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you.

Here at Chick-fil-A, you’ll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success.

Your Success is our Success

We encourage you to fill out your application completely and let us know your availability. Add a cover letter to help us get your unique personality.

At Chick-fil-A we are always looking for leaders; not only are we looking for leaders, we are looking for leaders who have a passion for developing others. A shift leader is a crucial part of our business. A shift leader is the face of the restaurant during their shift and is responsible for ensuring each guest that visits walks away having a remarkable experience.

Hospitality Director is a full time position.

Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager, or a management position in the hospitality industry is preferred for the position.
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Requirements/Responsibilities
- Create & post weekly team member schedules
- Oversee time off approval for team members
- Oversee & approve shift releases/pickups for team members
- Cash Management
- Coordinate and lead hospitality efforts
- Oversee and coordinate drive thru operations
- Lead authority for addressing team member policy violations or performance issues
- Establish systems & processes for front of house operations & continuously improve
these systems
- Responsible for leading and developing team of leaders in Front of House
- Responsible for scheduling & executing weekly FOH Leadership Meetings/Huddles
- These meetings can be conducted virtually and preferably limit most huddles to 30-45
minutes per week
- Create an agendas for each meeting to frame the time
- Responsible for holding direct reports accountable to operational and behavioral
standards set by Operator and Chick-fil-A
- Identify areas of opportunity & set monthly goals for FOH Leadership Team
- Assist Talent Director with FOH team member performance reviews
- Analyze CEMs and Cares to identify areas of opportunity and share results with team
- Create daily focus around hospitality amongst leaders and team members
- Set monthly team goals, share the score visually, and celebrates the wins along the way
- Responsible for the Safety & Security of guests and FOH team members & leaders

Along with a competitive paycheck and a great benefit package you will work in a nurturing environment where you will continue to develop valuable business and people skills. You will be part of a High Performance Leadership Team where you will be encouraged and coached as a valued member of a supportive team.

Hospitality Director is a full time position.

Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager, or a management position in the hospitality industry is preferred for the position.
Special Instructions
Please do not send any emails, resumes, or call. We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Chick-fil-A Del Rio
2207 Veterans Blvd
Del Rio, TX 78840
(830) 775-2902
www.chick-fil-a.com
Hours of operation
  • Mon: 6:30am - 10:00pm
  • Tue: 6:30am - 10:00pm
  • Wed: 6:30am - 10:00pm
  • Thu: 6:30am - 10:00pm
  • Fri: 6:30am - 10:00pm
  • Sat: 6:30am - 10:00pm
  • Sun: Closed