Business Operations Intern Role Description:
A Business Operations Summer Intern is an influencer in the restaurant who helps build sales, conducts research of all marketing analytical data, implements new systems, and contributes to the business plan.

● Pay Rate: $12 per hour
● Travel: 15% Local Driving
● Status/Classification: Full-Time 30+ Hours Weekly/Temporary
● Dates (10 Week Program): Starting May 22nd, 2023
● Work Days: Monday-Saturday (6 days)
● GPA Requirement: 3.2 or above
● Majors: Engineering, Mathematics, Business, Marketing
● Undergraduate Classification: Junior or Senior
● Previous Work Experience: 1-2 years
Responsibilities include, but are not limited to:
● Activate and analyze all marketing virtual/in-person events per 2021 summer calendar
● Implement weekly sales contests with Drive-thru team
● Drive data collection, sales comparison reports, and analyze customer line speed of service queuing
● Track and monitor relevant metrics through the CFA Now App (Sales, Speed of Service, Transaction counts, etc.)
● Create improvement plan for Drive-Thru and Front Counter Operations
● Submit Final Operations Business plan to Director Team and present elevator pitch to Operator at the end of the program
● Email and complete marketing post event surveys to provide analytical data to the leadership team

In-Restaurant Responsibilities include, but are not limited to:
● Sales Building contest
● Implement new drive-thru, front counter, dining room processes gathered from analytical data to enhance guest experience
● Attend all weekly intern class meetings and Director 1:1’s
● Work 20 hours a week minimum in Restaurant Operations
● Remain flexible due to COVID-19 adjustments

In-Community Responsibilities include, but are not limited to:
● Cow Appreciation Day and or any other marketing events
● Support Marketing/Catering Supervisor initiatives (ex: Thank You Notes, CARES recovery, Talent Recruitment Events, Support Center Corporate Tour, Team Building Events)
● Knowledge Share with guests regarding virtual catering assistant and CFA One App

Skills and Qualities
● Leadership Experience
● Data Collectors
● Project Management
● Written/Oral Communication skills
● Compliant
● Decision Maker
● Resilient
● Timeliness

Internship Benefits:
● Sundays Off
● Paid Internship
● Intern Coach Mentorship
● Complimentary Chick-fil-A Meals
● Chick-fil-A Uniform
● Mileage Reimbursement for Work Related Trips
● Leadership Work Experience
● College Internship Credit (when applicable)
Special Instructions
Please submit a ZippyApp application package which includes: Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Please also include 3 professional references in the application.

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Chick-fil-A - Conyers
1536 Hwy 138 SE
Conyers, GA 30013
(470) 207-9869
Hours of operation
  • Mon: 6:30 AM - 9:00 PM
  • Tue: 6:30 AM - 9:00 PM
  • Wed: 6:30 AM - 9:00 PM
  • Thu: 6:30 AM - 9:00 PM
  • Fri: 6:30 AM - 10:00 PM
  • Sat: 6:30 AM - 10:00 PM
  • Sun: Closed