Thank you for your interest in becoming a Delivery Coordinator for the Chick-fil-A Delivery (CFAD) position at Chick-fil-A Conyers. Please take a moment to review the following sections, as they pertain important information and requirements for this position.

Delivery Coordinator Role Description
- The Delivery Coordinator is a position within Chick-fil-A Conyers that oversees the operation and growth of the Chick-fil-A Delivery department.

The Delivery Coordinator position:
- Is a full-time (30+ hours) position- hours will increase as demand grows.
- Must be available to work evenings and Saturdays
- Includes 100% local driving (will need to make deliveries)
- Reports to Sales and Brand Growth Manager
The following are overall (but not limited to) requirements for the Delivery Coordinator position. More details are included within each category.

-Comprehensive knowledge of Chick-fil-A Delivery business
- Understand all the components of the Bringg App and Digital Q and proper troubleshooting for each platform.
- Ensure capacity settings are accurate (daily/hourly) within Digital Q to maximize sales and ensure quality and on-time % that ensure the growth of this business.
- Training Drivers
- Ensure there are adequate drivers at all times across all dayparts.
- Ensure any new dispatchers user settings are modified in Bringg App to allow permission to Dispatch.
- Ensure all new drivers have completed all driver paperwork, the existing training plan, and Pathway course for Chick-fil-A Delivery.
- Monitor compliance with Opening/Closing Checklist for Drivers.
- Manage the CFAD organization
- Manage all CFAD car maintenance. This includes but is not limited to oil changes, tires/other repairs, and ensuring cleanliness of vehicles (exterior/interior). Any/all expenses as it relates to CFAD vehicles should be approved by the Sales and Brand Growth Manager and the appropriate receipts sent to the Executive Assistant within 7 days of expense.
- Oversee equipment maintenance and proper functioning. This includes, but is not limited to, all delivery bags/heaters/etc.
- Manage CFAD delivery supplies inventory and ensure these requests are forwarded to the Sales and Brand Growth Manager to order in a timely manner (tamper proof stickers, condiment storage containers, etc.)
- Ensure the CFAD equipment storage and assembly areas are organized and remain clean at all times.
- Communicate to the Sales and Brand Growth Manager and Talent Director any specific needs for increased staffing due to existing trends that help ensure the growth of this business.

- Connect with the Sales and Brand Growth Manager once a month at a minimum.
- Align and communicate with all Delivery Drivers any/all new process/procedural changes in a timely manner.
- Meet with all Delivery Drivers once per quarter to review performance and any updates/brainstorming to improve this business.

- Serve in a secondary Team Member role when not serving as Delivery Coordinator.
- Monitor the Chick-fil-A Delivery operation as drivers come in and out of the restaurant for deliveries.
- Ensure cleanliness and organization of the CFAD area.

- Possess a comprehensive knowledge of the CFAD business.
- Equip/train CFAD drivers.
- Manage all details and vehicles for the CFAD organization.
- Align with Directors, Shift Leaders and CFAD Dispatchers.
- Self-Starter
- Leadership Experience
- Relationship Builder
- Project Management
- Written/Oral Communication skills
- Attention to Detail
- Decision Maker
- Resilient
- Timeliness

- Sundays Off
- Mileage Reimbursement for Work Related Trips
- Leadership Work Experience
- Growth Opportunities
- Tips
- Health, vision, dental insurance available
- 401K (after certain hours worked)
Special Instructions
Please submit a ZippyApp application which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

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Chick-fil-A Conyers
1536 Highway 138 SE
Conyers, GA 30013
(470) 207-9869
Hours of operation
  • Mon: 6:30 AM - 10:00 PM
  • Tue: 6:30 AM - 10:00 PM
  • Wed: 6:30 AM - 10:00 PM
  • Thu: 6:30 AM - 10:00 PM
  • Fri: 6:30 AM - 10:00 PM
  • Sat: 6:30 AM - 10:00 PM
  • Sun: Closed