Read, understand, and comply with all parts of the Team Member Handbook.

Execute Second Mile Service (2MS), Operational Excellence (OE) and Create Emotional Connections (EC).

Ensure FIFO (First In, First Out) model is being followed.

Protect the customer experience by ensuring packaging, food presentation, and quality is top notch.

Appropriately handle all customer issues and play a positive role in customer recovery.

Show up on time, have a great attitude, and work hard for your entire shift.

Constantly improve yourself by finding ways to do your work better and faster.

Be responsible to fill your shift if you are not able work.

Ensure your appearance is in compliance with the Handbook grooming standards.

Display good stewardship and a sense of ownership for the business.
1) Put the needs of the customer before needs of our own.
2) Know that time on our clock means that life is always about serving somebody else whether it be a customer or Team Member.
3) Work with a contagious and purposeful sense of diligence--hustle.
4) Be optimistic when faced with challenges and adversity.
5) Intentionally develop ourselves, those who work with us and never stop learning more about the needs of our guests.

Must be:
• Hard worker
• Focused
• Team player
• Passionate
• Take Initiative
• Able to multi task
• Willing to give your best at all times
• Able to work well under time constraints

We offer:
• Sundays off
• Competitive wages
• College Scholarships
• Discounted Meals
• Fun team environment
• Cross training
• Health Benefits
• 401(k) (must meet requirements)
• Opportunity for growth/development
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Chick-fil-A - Mall Road
8050 Mall Road
Florence, KY 41042
(859) 594-4600
Hours of operation
  • Mon: 6:00 AM - 10:00 PM
  • Tue: 6:00 AM - 10:00 PM
  • Wed: 6:00 AM - 10:00 PM
  • Thu: 6:00 AM - 10:00 PM
  • Fri: 6:00 AM - 10:00 PM
  • Sat: 6:00 AM - 10:00 PM
  • Sun: Closed