The Chick-fil-A Cape Cod Director of Talent & Culture will be responsible for leading and managing all aspects of recruiting, onboarding/orientation, initial/ongoing training and personal/ professional developmental, as well as other human resource functions. The Director will be responsible for driving high standards of culture in the workplace and ensuring all team members and leaders are striving to reflect these standards in all they do. The Talent & Culture Director, as a member of the CFA leadership team, will ensure that the restaurant pursues its vision to care for our community and provide opportunities through great food, passionate people, and service for others.
Primary responsibilities: Attract, Recruit, Develop & Retain Talent, and to foster a winning culture of Care within the restaurant for our Guests & Team; develop community relationships.

Skills and Competencies:
Sets the team standard for the Chick-fil-A Winning Habits,
Team Oriented, Treats everyone with Honor, Dignity, and Respect
Relentless Hustle, Works Hard with a Fast Pace and Sense of Urgency,
Responsibility & Accountability, Desire to take on More and Demonstrate Ownership,
Growth Mindset, Look for Opportunities to Grow Daily, Positive Attitude in Everything you do, Constant Communication, Proactive, Pursues Excellence, Performs to your Personal Best, Intentional Kindness, Engages without Expectation of Reciprocation, Owns the Vision of the Restaurant and Trains other Team Members how to Filter all Decisions through the Vision while Maintaining a Positive Attitude, Is detail-oriented with an eye for developing systems and processes to improve the guest and team member’s experience
Implements best practices, strategies, and procedures and makes sure all chain wide changes and updates are rolled out correctly. Assists and challenges thought processes of other directors and team members in order to ensure that the restaurant is constantly improving, Find ways to reinvent the wheel and to consistently look for ways to improve, Can effectively hold team members accountable through consistent check-ins and conversations, Brings care, empathy, and excellent communication to all guest interactions and resolves guest’s concerns in a manner that recovers that guest’s business, Can multitask while working at a quick, efficient and thorough pace.

HR Degree or Equivalent Team Development Work Experience Required
Special Instructions
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Chick-fil-A - Cape Cod
155 Enterprise Rd.
Hyannis, MA 02601
(508) 775-0001
Hours of operation
  • Mon: 6:30am - 10:00pm
  • Tue: 6:30am - 10:00pm
  • Wed: 6:30am - 10:00pm
  • Thu: 6:30am - 10:00pm
  • Fri: 6:30am - 10:00pm
  • Sat: 6:30am - 10:00pm
  • Sun: Closed