Description
Chick-fil-A Assistant Manager

Chick-fil-A Southridge Center, Charleston, WV

Chick-fil-A Southridge Center hires leadership professionals who want to acquire skills to build their career portfolio and grow within the company. Further, we are looking for leaders who care for people and want to positively impact our team members and guests. We pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their character and skills, and the people around them.
We are seeking an Assistant Manager to support the business by communicating with, tracking, training, and coaching all Team Members on achieving and exceeding service, quality, and revenue goals. The Leader will take ownership of the team’s operational results, either in the front-of-house or back-of-house, while cultivating a culture of excellence. The Assistant Manager reports to our Director team.

Pay Type:
Starting at up to $15/hr
Position Type:
Full-Time, must have Open Availability
Our Benefits:
Medical, Dental, & Vision Insurance with Employer Contribution
401k with Match
Profit Sharing
Paid Time Off
Access to scholarships at $2,500 per year
Sundays off
Flexible Scheduling
Tuition Assistance
Food Discounts
Positive Work Environment

Requirements:
Prior leadership experience
Must be able to lift up to 50 lbs, stand for up to 10 hours, and be physically active for extended periods
Basic have iPad and computer competency
Responsibilities:
Maintains positive working relationships and treats all employees with honor, dignity, and respect while providing them with direction and feedback
Collaborates with the leadership team to train new Team Members, and tracks their performance to ensure they’re equipped for success
Tracks employee performance and documents of policy/procedure violations, reporting information back to the Senior Managers as necessary
Consistently and creatively motivates Team Members to maintain our customer service scores
Ensures all shift tasks are completed according to the daily schedule
Correctly interprets the intentions of the weekly schedule and places Team Members in the positions most suited to their skills
Achieves strategic, annual business results through focus and action on tactical monthly and quarterly objectives
Maintains all front-of-house and/or back-of-house facilities, ensuring that the restaurant is clean and organized
Ensures that all equipment is being cleaned & maintained appropriately, and that safety & security procedures are being followed
Complete understanding of each key position in the front-of-house and back-of-house
Follows sanitation and food safety procedures
Required Skills:
Positive attitude, humble, servant leader
Self-leader committed to personal growth
Ability to multitask
Ability to work at a quick, efficient and thorough pace
Team-oriented, adaptable, dependable, and strong work ethic
Willingness to step outside of job role to assist in other roles
Must be an excellent coach, communicator, encourager, and team builder
Effective problem solver and is skillful in pleasing difficult guests
Honors and encourages others to follow the visions and values of the restaurant

Thank you for your interest in employment at Chick-fil-A Southridge Center! Upon submitting your resume, you’ll be contacted via phone call or email within 1-3 business days. Please do not contact the store.
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Requirements/Responsibilities
Special Instructions
Please do not send any emails, resumes, or call.
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Chick-fil-A - Southridge Center (WV)
2509 Mountaineer Blvd.
Charleston, WV 25309
(304) 205-5829
www.chick-fil-a.com/locations/wv/southridge-center
Hours of operation
  • Mon: 07:00 AM-10:00 PM
  • Tue: 07:00 AM-10:00 PM
  • Wed: 07:00 AM-10:00 PM
  • Thu: 07:00 AM-10:00 PM
  • Fri: 07:00 AM-10:00 PM
  • Sat: 07:00 AM-10:00 PM
  • Sun: Closed