Chick-fil-A Restaurant Manager

Chick-fil-A Southridge Center, Charleston, WV

Chick-fil-A Southridge Center is seeking a leadership professional who wants to bring their experience to our growing business. But even more, we are looking for leaders who care for people and want to positively impact our team members and guests. We pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their character and skills and those around them. This includes high-level hospitality and business experience, coaching, and overall leadership savvy.

Restaurant Managers must be a motivated self-starter with the ability to work efficiently. Restaurant Manager serves on the executive leadership team, reports directly to the Owner/Operator, and is responsible for the overall flow of a specific area of the restaurant. The Restaurant Manager reports to the Director of Operations.

Pay Type:
Starting at up to $18/hr
Position Type:
Full-Time, must have Open Availability
Our Benefits:
Medical, Dental, & Vision Insurance with Employer Contribution
401k with Match
Profit Sharing
Paid Time Off
Access to scholarships at $2,500 per year
Sundays off
Flexible Scheduling
Tuition Assistance
Food Discounts
Positive Work Environment

Experience leading a team of 7+ people
Must be able to lift up to 50 lbs, stand for up to 10 hours, and be physically active for extended periods
Basic have iPad and computer competency
Train, develop, mentor, coach, and provide accountability to the Team Leaders and Team Members
Takes care of employee performance and policy/procedure violations of Team Members brought to the attention of the Restaurant Manager with proper documentation, and reports serious violations or safety concerns to the Operator
Conducts one-on-one meetings with Assistant Managers and Team Members to invest in, develop, and grow the leadership team
Implements new ideas to that improve the guest experience & Operational Excellence
Evaluates and provides accountability for all employees through consistent training
Aligning daily practices of the area of the restaurant the Director oversees with the vision of the Owner/Operator
Maintains all equipment, and places orders when needed
Motivates the team by sharing data, customer comments, and creating contests
Participates in scheduled meetings with the Senior Leadership team, making adjustments and suggestions to stay ahead of the growing business
Follow Chick-fil-A’s operational policies and procedures
Has a full understanding of other management positions in the restaurant to be able to step in when necessary

Required Skills:
Excellent interpersonal and customer service skills
Effective conflict management skills
Ability to lead and influence people effectively
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when necessary
Ability to function well in a high-paced and at times stressful environment
Ability to understand and evaluate the Profit and Labor Reports, and make changes where needed
Effective written and verbal communication skills
Ability to take initiative

Thank you for your interest in employment at Chick-fil-A Southridge Center! Upon submitting your resume, you’ll be contacted via phone call or email within 1-3 business days. Please do not contact the store.
Special Instructions
Please do not send any emails, resumes, or call.
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Chick-fil-A - Southridge Center (WV)
2509 Mountaineer Blvd.
Charleston, WV 25309
(304) 205-5829
Hours of operation
  • Mon: 07:00 AM-10:00 PM
  • Tue: 07:00 AM-10:00 PM
  • Wed: 07:00 AM-10:00 PM
  • Thu: 07:00 AM-10:00 PM
  • Fri: 07:00 AM-10:00 PM
  • Sat: 07:00 AM-10:00 PM
  • Sun: Closed