At Chick-fil-A Cotswold, Shift Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant has an outstanding experience. Shift Leads are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant; while following the established opening and closing procedures. This is an in-store position, hands on.

* Free Break Food
* Uniform Provided
* Dental Insurance
* Health Insurance
* Vision Insurance
* 401K Matching
* Life Insurance
* Closed on Sundays
* Scholarship Opportunities
* Competitive Pay
Responsibilities Include:
* Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
* Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
* Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
* Insures that workstations are clean at all times.
* Insures that cashiers follow cash handling procedures at all times.
* Executes proper security and cash handling and control procedures and holds cashiers accounting to adhering to policies and procedures.
* Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
* Perform any of the tasks above as needed throughout the shift.
* Addresses guest issues that may arise; consults with management regarding complex issues.
*Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
* Communicates employee performance and policy/procedure violations to management for appropriate handling.
* Strictly adheres to all company policies and procedures.
Special Instructions
Please do not send any emails, resumes, or call.
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Chick-fil-A - Cotswold
4431 Randolph Road
Charlotte, NC 28211
(704) 366-0073
Hours of operation
  • Mon: 06:30 AM - 9:00 PM
  • Tue: 06:30 AM - 9:00 PM
  • Wed: 06:30 AM - 9:00 PM
  • Thu: 06:30 AM - 9:00 PM
  • Fri: 06:30 AM - 9:00 PM
  • Sat: 06:30 AM - 9:00 PM
  • Sun: Closed