Job Title: Vending Commissary Supervisor

Job Code(s): 3360

Job Family: Concessions

FLSA Status: Non-Exempt

Unit Specific

Unit Name: Smoky Mountain Sportservice

Reports to: Concessions Manager

Union/Non-Union: Non

Pay Range: $15.00 per hour

Shift/Hours Required: All Major Events

Age Requirement (if applic): 21 years old

Oversees operation of assigned vending rooms and staff, in accordance with the Company’s GuestPath Universal Service Standards and applicable Operational Standards.

• Supervises and coordinates activities of vending associates on a per shift basis, including scheduling, training, counseling and enforcing work procedures and service standards
• Observes, evaluates, and documents job performance of vending workers, leads, and beer vendors, and assists with personnel performance.
• Trains new and existing associates, under the direction of management
• Handles disciplinary matters and ensures quality employee performance
• Enforces and adheres to all unit and company alcohol service policies and procedures.
• Ensures that all equipment is set up properly and operating efficiently and accurately.
• Ensures all vending rooms and surrounding areas remain clean, sanitized, and safe
• Analyzes and resolves all problems with associates, guests, and the operation with the assistance of management.
• Cashes out associates following cash handling procedures; investigates “over and shorts”

• Verifies all paperwork is complete and turned in at the conclusion of shift/event
• Ensures all workstations and storerooms remain clean, sanitized, safe and sufficiently stocked.
• Request supplies and inventory for each location from the warehouse
• Performs opening and closing procedures for assigned area
• Performs other duties as assigned.

• Assists concession and vending associates in serving guests as business levels demand
• Assists management in performing inventory counts
• Minimum of one year experience in a lead or supervisory capacity working with beer vendors or similar employee population; previous experience as a beer vendor a plus.
• Previous cash handling/cashier experience required.

• Excellent guest service skills; ability to adhere to GuestPath’s Universal Service Standards
• Ability to complete required pre-employment sanitation and alcohol service training
• Knowledgeable in the operating food service equipment, basic food preparatory techniques, sanitation and safety issues.
• Basic math skills; ability to accurately account for cash and inventory.
• Strong verbal and written communication skills – ability to communicate with staff and to prepare written stand reports after each event.
• Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.
• Highly motivated, ability to take initiative.
• Ability to work effectively with others
• Ability to work in a fast-paced environment

• Frequent walking, throughout the entire facility, for the entire length of shift
• Constant standing, bending, reaching and repetitive motions
• Ability to perform normal lifting of stock up to 50 pounds

• May be exposed to variable temperatures, including extreme hold and cold, depending on season

*All positions require you to successfully complete a pre-employment background.

*Nothing in this job description restricts the management’s right to assign or reassign duties and responsibilities on this job at any time.

Delaware North is an Equal Opportunity Employer
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Delaware North at Bridgestone Arena
501 Broadway
Nashville, TN 37203
(615) 830-6120
Hours of operation
  • Mon: Varies
  • Tue: Varies
  • Wed: Varies
  • Thu: Varies
  • Fri: Varies
  • Sat: Varies
  • Sun: Varies