Restaurant Area Coach

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Contributes to A&W® success by coaching the Restaurant General Managers (RGM) in their area to provide engaging service of quality food and beverage to guests in a clean and comfortable environment. The Area Coach is responsible for RGM development and the financial success of their area restaurants. This position is based in Lexington, KY and will oversee the Lexington Market Area.

Restaurant Area Coach is offered as a full time, salaried position plus benefits.

Please apply if looking for: Restaurant General Manager, Area Coach, area manager, district manager.
Summary of Key Responsibilities for Restaurant Area Coach (include but are not limited to the following):
* Ensures RGMs are compliant in human resource functions for restaurant staff including selection, training, enforcement of policies and procedures, performance management, development, and team building.
* Ensures RGMs are compliant with health and legal regulations, and safety and security policies.
* Analyze guest feedback systems with RGMs to determine areas of success and opportunity.
* Regularly analyzes financial reports, guest transactions, and competitor evaluations to identify and address trends and issues in restaurant performance.
* Effectively communicates company programs and develops action plans with RGMs to meet organizational and operational objectives.
* Recognizes restaurant teams for group and individual accomplishments.
* Coaches RGMs to meet restaurant financial objectives by preparing strategic and annual forecasts and budgets, analyzing variances, and establishing and monitoring financial controls.
* Scope of work resides primarily in the field observing daily operations and coaching performance.
* Provides regular restaurant status reports to corporate leadership.
* Manages with integrity, honesty and knowledge that promote the culture, values, and brand standards of A&W Restaurants.
Summary of Qualifications
* Minimum five years progressively responsible experience in restaurant, hospitality, or retail industry
* Minimum two years experience of multi-unit restaurant management
* Proven track record of building sales, increasing profits, Manager development, and operational improvement
Required Knowledge, Skills, and Abilities
* Working knowledge of supervisory practices and procedures
* Strong operational skills in a fast-paced customer service environment
* Strong leadership skills with the ability to coach and develop Managers
* Strong financial acumen
* Organization, analytical, and planning skills
* Effectively communicate, orally and in writing
* Ability to gain the respect and trust of direct reports as well as company leadership
* Effectively handle and manage confidential and sensitive information

Restaurant Area Coach is offered as a full time, salaried position plus benefits.

Please apply if looking for: Restaurant General Manager, Area Coach, area manager, district manager.
Special Instructions
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