Summary: To represent the Company with honesty, enthusiasm and professionalism in all areas of customer service. To satisfy all customers needs and desires within the scope of company policies and procedures. Manages rental store engaged in renting and/or selling specific lines of product.

Essential Duties And Responsibilities (Other Duties May Be Assigned):
* Assists customers in all aspects of store services, handles complaints and inquiries.
* Prepares work schedules and assigns employees to specific duties.
* Trains and supervises employees in all areas required to operate store.
* Will perform work of subordinates as needed.
* Practices and ensures time utilization in all departments.
* Ensures all banking is completed according to company policy
* Responsible for all cash control and any reconciliation of problems that may arise.
* Maintains and updates price book.
* Coordinates marketing/sales promotions with the aid of the ad copy and other company info
* Trains/guides/assists in collection of accounts according to company policy
* Maintains pre-set inventory levels.
* Accomplishes weekly inventories and reconciles any problems in a timely manner.
* Ensures all paperwork/reports/orders are completed in a timely manner and mailed, faxed, e-mailed, or are filed away in its proper location.
* Ensures all merchandise being transferred is in its proper location and tagged.
* Achieves company standards in all areas set by the Company
* Performs follow up/call back calls in all areas as required.
* Verifies freight invoice and P.O.’s with drop ships before delivery truck leaves the location.
* Ensures compliance of employees with established security, sales, record keeping, and employee handbook policies.
* Represents Company in court in a professional and courteous manner.
* Works required shifts and days as set by the District Manager or General Manager.
* Ensures store is open and closed its set operational days and hours.
* Ensures store and vehicles are being locked and secured each night.
* Drives company vehicle to perform deliveries, pickups, collections, or store errands.
* Ensures company vehicle and store is properly maintained inside and out.
* Attends and participates in all managers meetings and seminars as required
* Maintains a professional and working relationship with all employees. * * * Does not fraternize with employees.
* Ensures showroom floor is clean, merchandised, and priced at all times.
* Reports all accidents and work related injuries to District Manager and home office immediately
* Reports work related safety hazards to the District Manager immediately
* Is receptive to change.
Supervisory Responsibilities: Is responsible for the overall direction, coordination, and evaluation of entire staff. Supervises 2 or more employees in accordance with the organizations policies and applicable laws. Responsibilities include the interviewing, hiring, training, planning and assigning tasks, rewarding, disciplining, termination, reviews, addressing complaints and resolving problems with employees. Carries out payroll responsibilities in accordance with the organizations policies and applicable laws.

Qualifications: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
* Must possess a positive professional image consistent with company standards at all times
* Must have at least high school diploma or GED
* Prefer previous management experience
* Must maintain valid driver’s license and be insurable at all times by company insurance carrier
* Must be able to pass D.O.T. physical (if required in that location)
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
* Ability to write routine reports and correspondence
* Ability to speak effectively before customers, employees, or groups of people
* Ability to add, subtract, divide, or multiply whole numbers and decimals
* Ability to apply basic math using units of American money
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Physical Demands: While performing duties of this job, the employee is required to stand, walk, reach, seeing (with correction) close and distant, and hold. The employee will frequently have to sit, crawl, stoop, kneel, climb, or balance. Employee must frequently lift and/or move more than 75 lbs with the aid of another employee or a hand cart.

Work Environment: The employee may occasionally be exposed to outside weather conditions. The noise level of this environment is usually moderate.

Pre-Employment Testing: The Company will not hire any applicant who tests positive on a pre-employment drug test and who can not produce an alternate medical explanation for the test result. In addition, the Company will not hire any applicant who refuses to be tested for drugs.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other work related instructions and to perform any other work related duties in accordance with the Company’s policies that is requested by his or her supervisor.
Special Instructions
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American Rental - Bardstown, KY
1220 East John Rowan Blvd.
Bardstown, KY 40004
(502) 348-3435
Hours of operation
  • Mon: 10:00 AM - 7:00 PM
  • Tue: 10:00 AM - 6:00 PM
  • Wed: 10:00 AM - 5:00 PM
  • Thu: 10:00 AM - 6:00 PM
  • Fri: 10:00 AM - 7:00 PM
  • Sat: 10:00 AM - 5:00 PM
  • Sun: Closed