Description
Summary: To represent the Company with honesty, enthusiasm and professionalism in all areas of customer service. To satisfy all customers needs and desires within the scope of company policies and procedures. To represent and support management in the daily operations of a rental store.

Essential Duties And Responsibilities (Other Duties May Be Assigned):
* On a daily basis, drives company vehicle for deliveries, pickups, service of merchandise, and running of store errands and accomplishes these in a timely manner.
* Responsible for routine preventive maintenance on company vehicle.
* Sets up, and demos product safely and professionally in customers home.
* Responsible for delivering product without damaging customer’s home or product being delivered.
* Collects money from customers and explains rental agreement before merchandise is brought into home when needed.
* Promotes store in a professional way when out on company business.
* Assists in greeting customers within 10 seconds of entering store.
* Assists in thanking and inviting customers back as they exit store.
* Performs daily business as in taking rental payments, assisting customers on sales floor, and locating product for customer at other locations.
* Assists in answering phone in a professional and courteous manner.
* Assists with product inventory when needed and transfers product to proper location
* Completes paperwork and files in proper location, or sends to proper location.
* Assists in collection process as directed.
* Unloads, unpacks, and effectively sets up and demonstrates features of merchandise.
* Assists with upkeep of store, building, and grounds, cleans product.
* Assists with merchandising and cleaning of showroom floor
* Troubleshoots and performs minor repairs on merchandise before sending it to repair.
* Ensures all banking is completed according to company policy
* Ensures store and vehicles are being locked and secured each night
* Ensures vehicles are being driven safely, following all traffic signals and laws.
* Responsible for respectful conduct while driving company vehicles.
* Reports all work related injuries and safety hazards to the store manager immediately.
* Works required shift or days as set by the Company or Store Manager. * * * This may include nights, weekends, or holidays.
* Attends and participates in all store meetings
* Is receptive to change.
More
Requirements/Responsibilities
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

* Prefer high school diploma or GED.
* Prefer related experience and/or training.
* Prefer someone who can operate a standard and automatic vehicle.
* Prefer someone with customer service and computer experience.
* Must maintain a valid driver’s license and be insurable at all times.
* Must be able to pass a DOT physical (if required at that location).
* Must possess a positive professional image consistent with company standards.
* Ability to read and interpret documents such as maps, product manuals.
* Ability to read, write, and comprehend simple instructions and memos.
* Ability to speak effectively before customers, employees, and small groups of people.
* Ability to add, subtract, divide, and multiply whole numbers and decimals.
* Ability to apply basic math using units of American money.
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
* Ability to deal with problems involving several variables in standardized situations.

Physical Demands: While performing duties of this job, the employee is required to stand, walk, reach, seeing (with correction) close and distant, and hold. The employee will have to frequently sit, crawl, stoop, kneel, climb, or balance. Employee must frequently lift and/or move more than 75 lbs with the aid of another employee or a hand cart.

Work Environment: The employee may occasionally be exposed to outside weather conditions. The noise level of this environment is usually moderate.

Pre-Employment Testing: The Company will not hire any applicant who tests positive on a pre-employment drug test and who cannot produce an alternate medical explanation for the test result. In addition, the Company will not hire any applicant who refuses to be tested for drugs.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other work related instructions and to perform any other work related duties in accordance with the Company’s policies that is requested by his or her supervisor.
Special Instructions
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American Rental - Bardstown, KY
1220 East John Rowan Blvd.
Bardstown, KY 40004
(502) 348-3435
shopamericanrental.com/locations/bardstown
Hours of operation
  • Mon: 10:00 AM - 7:00 PM
  • Tue: 10:00 AM - 6:00 PM
  • Wed: 10:00 AM - 5:00 PM
  • Thu: 10:00 AM - 6:00 PM
  • Fri: 10:00 AM - 7:00 PM
  • Sat: 10:00 AM - 5:00 PM
  • Sun: Closed