AM & PM Shift Managers with Advancement Opportunities

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Description
We are currently looking for full-time Shift Managers who are interested in advancement to grow our brand. With multiple shops opening in the Bay Area next year, we are looking for managers we can promote from within.

Our Shift Lead / Manager role is very important and key to our success. Their mission will be to foster teamwork and create a positive and fun work environment while helping keep the store stocked and clean. We are looking for passionate, hardworking people who are willing to go the extra mile for a customer or fellow team member. Great attitude, smile and positive energy are the basic MUSTs.

Bring Your Smile and Come Join Our Team! We offer and Paid Time Off to all of our employees and great Health and Dental Benefits for Full-Time employees.

Pay is hourly plus tips. *We get very generous tips for Counter Service Standards!!*

Please apply if looking for: customer service, shift lead, head cashier, crew lead, team lead, supervisor, assistant manager, concession, part time
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Requirements/Responsibilities
The Shift Manager is responsible for helping with all operational aspects of the Tin Pot Creamery store that includes but is not limited to: monitoring maintenance, ensure smooth operations during service, training staff, addressing customer complaints and communication.

* Outgoing, fun and friendly personality with focus on customer service & satisfaction
* Help create and maintain a positive team environment and high staff morale
* Proven leadership skills in accessing and developing talent
* Proficient Computer skills for daily reporting
* Filling in any position as needed
* 1+ year(s) customer service experience in a retail or restaurant environment
* 6+ months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
* Ability to work a flexible schedule; days, nights, weekends, and holidays
* Ability to coach, train and develop people

Physical Requirements:
* Must be able to stand for long periods of time
* Climbing, reaching, walking, sitting, grasping, repetitive motions, a great deal of smiling
* ServSafe food handler’s certificate or ability to obtain within 2 weeks of hire
* Able to bend and lift up to 50 lbs.
Special Instructions
Please do not send any emails, resumes, or call.
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Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

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Tin Pot Creamery Palo Alto
855 El Camino Real 121
Palo Alto, CA 94301
(650) 327-1715
tinpotcreamery.com
Hours of operation
  • Mon: 11 am - 10 pm
  • Tue: 11 am - 10 pm
  • Wed: 11 am - 10 pm
  • Thu: 11 am - 10 pm
  • Fri: 11 am - 11 pm
  • Sat: 11 am - 11 pm
  • Sun: 11 am - 10 pm