HOST/HOSTESS

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Description
Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Reports to: Restaurant Manager
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Requirements/Responsibilities
Duties & Responsibilities:
• Warmly and graciously greet all guests upon arrival.
• When possible, open the front door for guests entering or leaving the restaurant.
• When immediate seating is limited, record guest names and number of people in party.
• Call out name and number of party when tables become available.
• Provide guests with estimated waiting time.
• Accommodate special seating requests for guests whenever possible.
• Seat guest guests based on guest preferences and balancing of customer flow in service stations.
• Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
• Relay messages to servers and buspersons as needed.
• Thank guests as they leave and invite them to return.

Qualifications:
• No previous restaurant experience required.
• Be able to working in a standing position for long periods of time (up to 5 hours).
• Be able to communicate clearly and effectively in the predominant language(s) of our guests.
• Must have exceptional grooming habits.
Special Instructions
Please do not send any emails, resumes, or call.

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Rok Steakhouse & Grill
4130 N. First St.
San Jose, CA 95134
(669) 990-1829
http://www.roksteakhouse.com
Hours of operation
  • Mon: 11:00 AM - 9:00 PM
  • Tue: 11:00 AM - 9:00 PM
  • Wed: 11:00 AM - 9:00 PM
  • Thu: 11:00 AM - 9:00 PM
  • Fri: 11:00 AM - 10:00 PM
  • Sat: 11:00 AM - 9:00 PM
  • Sun: 11:00 AM - 9:00 PM