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Part-Time Host Position - Customer Service Agent

Make a positive first impression as a Pho Hoa and Jazen Tea Host. Charm customers with your cheerful greeting and warm send off!
Key responsibilities:
-understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction.
-extend a courteous, friendly and professional greeting to guests as they arrive, and thank them as they depart.
-run food and drinks as needed, assist to remove used dishes from guest tables.
-communicate with the servers in a courteous and productive manner to insure exceptional guest service.
-follow all specified procedures to provide prompt, efficient and friendly customer service to restaurant guests, including suggestive selling of menu items; taking and serving food and beverage orders; and opening, closing and presenting guest checks.
-inform the Manager of all guest comments and complaints.
-perform, as directed, all routine opening and closing side duties including folding napkins, marking trays, preparing roll-ups, stocking supplies and pre-set up of station to facilitate food service.
-maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.

-Must be available weekends and all holidays, we open every day of the year
-High standards for quality and customer service
-Courteous, friendly and professional
-Good team player

Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Pho Hoa - El Camino Real
3484 El Camino Real
Santa Clara, CA 95051
(408) 249-8598
Hours of operation
  • Mon: 09:00am - 12:00am
  • Tue: 09:00am - 12:00am
  • Wed: 09:00am - 12:00am
  • Thu: 09:00am - 12:00am
  • Fri: 09:00am - 02:00am
  • Sat: 09:00am - 02:00am
  • Sun: 09:00am - 12:00am