District Manager - Full-time with Benefits

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The District Manager is responsible for overseeing all Retail sales and operations for stores in the assigned area. The district manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members’ abilities and competencies, and works to achieve the financial objectives established for the assigned market through revenue and cost management initiatives. The district manager works with corporate and other executive management in continuing to develop the market.
Essential skills and Experience:
• High school diploma or equivalent is required
• College degree or 3-5 years of prior experience within restaurant operations, preferably in a District Management role
• Highly motivated, self-starter, takes initiative, requires minimal supervision
• Communication, supervisory, and organizational skills required
• Computer literacy and experience in a Production environment preferred.
• Successful District Managers are individuals who set goals in a team environment, establish plans to meet those goals, and coach team members to achieve them.
• Considerable experience with food, management, production, and customer service is required
• Self-motivation, creativity, and adaptability
• Strong communication, organizational, problem solving, and leadership skills
• Pleasant disposition, sociable, accommodating nature, and enthusiasm
• Pass a pre-employment drug screen and criminal background check

Principal Duties and Responsibilities:
• Directing and managing area sales efforts, which may include goal setting, sales training, Hot Light times, retail sales, fundraising, and up-selling
• Offering innovative ideas for maximizing sales
• Talking with customers, handling their complaints and acting on their suggestions when appropriate
• Maintaining each store’s community involvement via advertising, sponsorships, and promotions
• Achieving business plan objectives and profitability as described in the district’s operating plan and established financial goals

• Supporting General Managers through goal setting, training, and accountability in controlling flow of ingredients and utilization of labor to ensure adequate production at the required quality level
• Working with General Managers to understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance
• Working with General Managers to implement operating methods and procedures designed to eliminate production problems and improve product quality
• Working with General Managers to understand and implement store quality control procedures, including standards
• Ensuring that Shop General Managers are coordinating production schedules to meet customer demands and minimize labor hours

Safety and Sanitation
• Assisting General Managers by demonstrating safety consciousness and promoting store safety
• Ensuring a high-level of store sanitation and cleanliness, e.g. cleaning schedules, training, etc.

• Supporting General Managers in directing and approving all maintenance, improvements, and repairs of the building and equipment
• Overseeing proper upkeep of store facility and equipment
• Ensuring that scheduled maintenance is occurring on a regular basis

• Supporting and assisting General Managers in recruiting all other store employees
• Recruiting, hiring, training, documentation, dispute resolution, and termination of General Managers, Unit Managers, and Management Trainees
• Building a team of customer-focused employees
• Assuming responsibility for and demonstrating leadership in employee development, including Unit Managers and Manager Trainees
• Communicating to all General Managers and consistently enforcing all store policies, standards, and practices of both the Franchisor and company.

• Through communication, negotiation, and goal setting with General Manager, completing and managing income and expense budgets, including accounts/receivable, profit and loss, etc.
• Ensuring the completion of required franchisor and company reporting documentation (financial and operational)
• Ensuring the proper management of company resources responsibility, including inventory control

• Communicating and modeling company standards and policies
• Implementing efficiently and effectively directives from company and management
• Ensuring the development of store organizations to promote efficient operations
• Acting as a liaison between the corporate level of Krispy Kreme and individual stores and their customers
• Implementing procedures to maximize production efficiency, enhance overall store performance, and limit waste
• Filling -n when necessary during Managers’ vacations or for other absent employees
• Other duties as assigned

Other Requirements:
• Lifting up to as much as 50 pounds occasionally
• Physical activity is extremely infrequent but can occur if needed to fill-in for absent employees
• Travel required
• Must be able to meet requirements for a driver’s license
• The worker is subject to inside environmental conditions
Special Instructions
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Krispy Kreme Great Circle Family Foods
4760 E Los Coyotes Diagonal
Long Beach, CA 90815
(562) 494-4662
Hours of operation
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