Shift Lead / Crew Lead / Team Lead / Supervisor

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We strive every day to delight your senses and put a smile on your face.
This position offers great pay depending on experience as well as tip.

Our Shift Lead is very important and key to our success. Their mission is to foster teamwork and create a positive and fun work environment.

We are looking for passionate, hardworking people who are willing to go the extra mile for a customer or fellow team member.

Great attitude, smile and positive energy are the basic MUSTs.

Please apply if you have experience as shift lead, team lead, crew lead, supervisor, crew member, team member, GM, AGM, QSR, restaurant management, general hospitality management
The Shift Lead is responsible for helping with all operational aspects of the Gelataio store that includes but is not limited to: monitoring maintenance, ensure smooth operations during service, addressing customer complaints and communication.

- Outgoing, fun and friendly personality with focus on customer service & satisfaction
- Honest, hard working, with a positive attitude and willingness to learn
- Help create and maintain a positive team environment and high staff morale
- Proven leadership skills in accessing and developing talent
- Filling in any position as needed
- 1+ years customer service experience in a retail or restaurant environment
- 6+ months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
- Ability to work a flexible schedule; days, nights, weekends, and holidays
- Ability to coach, train and develop people

Physical Requirements:
- Must be able to stand for long periods of time
- Climbing, reaching, walking, sitting, grasping, repetitive motions, a great deal of smiling
- Must be able to obtain a SERVsafe food handlers card within 2 weeks of hire.
- Able to bend and lift up to 50 lbs.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Gelataio Palo Alto
121 Lytton Avenue
Palo Alto, CA 94301
(650) 461-4334
Hours of operation
  • Mon: 12:00 pm - 10:00 pm
  • Tue: 12:00 pm - 10:00 pm
  • Wed: 12:00 pm - 10:00 pm
  • Thu: 12:00 pm - 10:00 pm
  • Fri: 12:00 pm - 11:00 pm
  • Sat: 12:00 pm - 11:00 pm
  • Sun: 1:00 pm - 10:00 pm